MotorDeets

Victory Cross Country problems & recalls

NHTSA records for 2010–2017: 6 recall campaigns and 66 owner complaints. Pick a model year.

20102011201220132014201520162017

By year

YearRecallsComplaints
201013
2011211
2012219
2013321
2014311
201520
201610
201711

What owners complain about (all years)

Structure15
Engine10
Power Train9
Fuel/Propulsion System5
Latches/Locks/Linkages5
Electrical System4
Equipment Adaptive/Mobility4
Equipment3

Recent recalls

Engine And Engine Cooling, Service Brakes, Hydraulic #17V647000 · 2017 · 26,182 units

Problem: Polaris industries, inc. (polaris) is recalling certain 2010-2017 victory cross country, cross country tour, cross roads, magnum, and hard ball motorcycles. if the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.

Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. the recall began on november 8, 2017. owners may contact polaris customer service at 1-877-737-7172. polaris' number for this recall is v-17-02.

Fuel System, Gasoline #15V002000 · 2015 · 2,342 units

Problem: Polaris industries, inc. (polaris) is recalling certain model year 2013-2014 victory cross country, cross roads, hammer eight ball, high ball, jackpot, vegas eight ball, 2014 victory cross country eight ball, cross roads eight ball, ness cross country, 2015 victory gunner, and 2013 victory hardball motorcycles. the fuel pump in the affected motorcycles may have been incorrectly crimped during manufacturing, which may result in the fuel pump seizing.

Risk: If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.

Fix: Victory will notify owners, and dealers will replace the fuel pump, free of charge. the recall began on january 14, 2015. owners may contact victory consumer service at 1-877-737-7172. polaris' number for this recall is v-15-01 a/b.

Power Train #14V596000 · 2014 · 122 units

Problem: Polaris industries, inc. (polaris) is recalling certain model year 2015 victory cross country, cross country eightball, cross country tour, gunner, hammer eightball, high-ball, magnum, vision tour abs and vegas eightball motorcycles manufactured august 11, 2014, to september 2, 2014. the affected motorcycles may have been manufactured with the transmission shift drum detent roller spring incorrectly installed.

Risk: If the roller spring is incorrectly installed, the transmission may not shift as intended, potentially causing the operator to lose control, increasing the risk of a crash.

Fix: Polaris has notified owners, and dealers will inspect and repair the transmission, free of charge. the recall began on october 9, 2014. owners may contact polaris customer service at 1-888-704-5290. polaris' number for this recall is v-14-03 a/b.

Engine And Engine Cooling #14V227000 · 2014 · 872 units

Problem: Polaris industries, inc. (polaris) is recalling certain model year 2014 victory cross country, cross country eight ball, hammer eight ball, high ball, jackpot, judge, ness cross country, vegas eight ball, vision, boardwalk, and 2015 victory gunner motorcycles manufactured january 22, 2014, through april 25, 2014. the crankcase may have been machined incorrectly causing insufficient clearance between the crankshaft and crankcase, causing the engine to unexpectedly seize.

Risk: Engine seizure may cause the operator to lose control of the motorcycle, increasing the risk of a crash.

Fix: Polaris will notify owners, and dealers will inspect and correct the crankcase clearance, as necessary, free of charge. the recall began on may 20, 2014. owners may contact polaris customer service at 1-888-704-5290. note: owners are advised not to ride their motorcycle until the recall remdy has been performed.

Equipment #12V457000 · 2012 · 6,618 units

Problem: Polaris is recalling certain model year 2012-2013 victory motorcycles manufactured from january 3, 2012, through august 15, 2012. a torqueing procedure may have been missed on some throttle cable retention nuts. on certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.

Risk: If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.

Fix: Victory will notify owners and dealers will correctly torque the fasteners free of charge. the safety recall began on october 4, 2012. owners may contact victory consumer service department by calling 1-888-704-5290.

Steering #11V305000 · 2011 · 840 units

Problem: Polaris is recalling certain model year 2011 victory cross country motorcycles manufactured from january 1, through april 11, 2011. the handlebar clamps and/or risers may have been machined incorrectly which could cause the handlebars to slip in the clamps.

Risk: This could cause the operator to lose control, increasing the risk of a vehicle crash.

Fix: Polaris will notify owners, and dealers will test and replace defective riser/clamp assemblies, free of charge. the safety recall began on june 17, 2011. owners may contact victory consumer service at 1-888-704-5290.

Want the full repair deets? Get the service manual.

Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the Cross Country.

Clymer Print or online manual

Motorcycle-specific service manuals with step-by-step procedures (Clymer is part of Haynes).

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Step-by-step photos written from a real teardown. Great for first-timers.

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