Zero SR/S problems & recalls
NHTSA records for 2020–2022: 2 recall campaigns and 2 owner complaints. Pick a model year.
By year
What owners complain about (all years)
Recent recalls
Service Brakes, Hydraulic #21V940000 · 2021 · 45 units
Problem: Zero motorcycles, inc. (zero) is recalling certain 2022 sr, sr/f, and sr/s motorcycles. the incorrect rear brake pads were installed. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 122, "motorcycle brake system."
Risk: The incorrect rear brake pads may not work as intended, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rear brake pads, free of charge. owner notification letters were mailed january 10, 2021. owners may contact zero customer service at 1-888-841-8085. zero's number for this recall sv-zmc-022-018.
Exterior Lighting #20V704000 · 2020 · 659 units
Problem: Zero motorcycles inc. (zero) is recalling certain 2020 sr/f and sr/s motorcycles. the front brake switch can fail from water getting into the switch.
Risk: An inoperable front brake switch will not illuminate the brake light when the rider applies the front brakes. following vehicles may not realize the motorcycle is braking. cruise control will not shut off with the application of the front brakes. both conditions increase the risk of a crash.
Fix: Zero will notify owners, and dealers will the replace the front brake switch, free of charge. the recall began november 30, 2020. owners may contact zero customer service at 1-888-841-8085. zero's number for this recall is sv-zmc-021-020.
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Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the SR/S.
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