MotorDeets

Zero SR problems & recalls

NHTSA records for 2014–2022: 6 recall campaigns and 3 owner complaints. Pick a model year.

20142015201820212022

By year

YearRecallsComplaints
201411
201511
201811
202110
202220

What owners complain about (all years)

Electrical System3

Recent recalls

Service Brakes, Hydraulic #22V403000 · 2022 · 23 units

Problem: Zero motorcycles inc. (zero) is recalling certain 2022 sr and sr/f motorcycles. incorrect front brake caliper bolts may have been installed and could damage the mounting threads on the fork, causing the caliper to loosen.

Risk: A loose caliper may reduce braking, increasing the risk of a crash.

Fix: Dealers will inspect and as necessary, replace the front brake caliper bolts and forks, free of charge. owner notification letters were mailed june 27, 2022. owners may contact zero customer service at 1-888-841-8085. zero's number for this recall is sv-rcl-022-004.

Service Brakes, Hydraulic #21V940000 · 2021 · 45 units

Problem: Zero motorcycles, inc. (zero) is recalling certain 2022 sr, sr/f, and sr/s motorcycles. the incorrect rear brake pads were installed. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 122, "motorcycle brake system."

Risk: The incorrect rear brake pads may not work as intended, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rear brake pads, free of charge. owner notification letters were mailed january 10, 2021. owners may contact zero customer service at 1-888-841-8085. zero's number for this recall sv-zmc-022-018.

Electrical System #20V640000 · 2020 · 64 units

Problem: Zero motorcycle inc. (zero) is recalling certain 2021 sr, s, dsr, ds, fx, and fxs motorcycles. the dc-dc converter has an insufficient power output margin to operate the anti-lock braking system (abs), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once.

Risk: The dc-dc converter can shut off when its power capacity is exceeded, shutting off the abs, instruments, and lights, increasing the risk of a crash.

Fix: Zero will notify owners, and dealers will replace the dc-dc converter, free of charge. the recall began october 26, 2020. owners may contact zero customer service at 1-888-841-8085. zero's number for this recall is sv-zmc-021-019.

Equipment #17V762000 · 2017 · 36 units

Problem: Zero motorcycles inc. (zero) is recalling certain 2018 s zf13.0, s zf7.2, sr zf14.4, ds zf13.0, dsr zf14.4, fx zf7.2, and fxs zf7.2 motorcycles. the information on the vehicle emission control information (veci) label may indicate the wrong model year. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.

Fix: Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. the recall is expected to begin in december 2017. owners may contact zero customer service at 1-888-841-8085. zero's number for this recall is sv-zmc-017-380.

Exterior Lighting, Electrical System #16V610000 · 2016 · 96 units

Problem: Zero motorcycles inc. (zero) is recalling certain model year 2015 sr, s, ds, and fx motorcycles. the affected motorcycles have a dc-dc converter that may have insufficient output power. during high power demand, the anti-lock brake system (abs) may not function properly.

Risk: If the converter power output is insufficient, during an abs activated event, the abs and all vehicle lights would temporarily stop functioning, increasing the risk of a crash.

Fix: Zero has notified owners, and dealers will inspect the dc-dc converters, replacing ones of a specific type as necessary, free of charge. the recall began on september 16, 2016. owners may contact zero customer service at 1-888-841-8085. zero's number for this recall is sv-zmc-016-356.

Engine And Engine Cooling #14V119000 · 2014 · 94 units

Problem: Zero motorcycles, inc. (zero) is recalling certain model year 2014 zero sr motorcycles manufactured december 30, 2013, through february 20, 2014, 2014 zero s motorcycles manufactured december 26, 2013, through february 18, 2014, zero ds motorcycles manufactured january 24, 2013, through february 4, 2014, and 2014 zero fx motorcycles manufactured january 14, 2014, through january 27, 2014. due to a possible manufacturing defect, the motor rotor may contact the stator while riding.

Risk: If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.

Fix: Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. the recall began in april 11, 2014. owners may contact zero at 1-888-786-9316 (1-888-run-zero).

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