NHTSA recall 24V372000
Electrical System · Mercedes-Benz USA, LLC
Details
What's wrong: The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Why it matters: A sudden loss of drive power increases the risk of a crash.
The fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024.
Affected vehicles on MotorDeets
- 2023 Mercedes-Benz Eqe Suv 350 4matic
- 2023 Mercedes-Benz Eqe Suv 350+
- 2023 Mercedes-Benz Eqe Suv 500 4matic
- 2023 Mercedes-Benz Eqs Suv 450 4matic
- 2023 Mercedes-Benz Eqs Suv 450+
- 2023 Mercedes-Benz Eqs Suv 580 4matic
- 2024 Mercedes-Benz Amg Eqe 53 4matic
- 2024 Mercedes-Benz Amg Eqe Suv 53 4matic
- 2024 Mercedes-Benz Amg Eqs 53 4matic
- 2024 Mercedes-Benz Eqe 350 4matic
- 2024 Mercedes-Benz Eqe 350+
- 2024 Mercedes-Benz Eqe 500
- 2024 Mercedes-Benz Eqe Suv 350 4matic
- 2024 Mercedes-Benz Eqe Suv 350+
- 2024 Mercedes-Benz Eqe Suv 500 4matic
- 2024 Mercedes-Benz Eqs 450+
- 2024 Mercedes-Benz Eqs 580
- 2024 Mercedes-Benz Eqs Suv 450 4matic
- 2024 Mercedes-Benz Eqs Suv 450+
- 2024 Mercedes-Benz Eqs Suv 580 4matic
- 2025 Mercedes-Benz Amg Eqe Suv 53 4matic
- 2025 Mercedes-Benz Eqe Suv 350 4matic
- 2025 Mercedes-Benz Eqe Suv 350+
- 2025 Mercedes-Benz Eqe Suv 500 4matic
- 2025 Mercedes-Benz Eqs Suv 450 4matic
- 2025 Mercedes-Benz Eqs Suv 450+
- 2025 Mercedes-Benz Eqs Suv 580 4matic
All model years NHTSA lists
2024 Mercedes-Benz Amg Eqe 53 4Matic, 2024 Mercedes-Benz Amg Eqe Suv 53 4Matic, 2025 Mercedes-Benz Amg Eqe Suv 53 4Matic, 2024 Mercedes-Benz Amg Eqs 53 4Matic, 2024 Mercedes-Benz Eqe 350 4Matic, 2024 Mercedes-Benz Eqe 350+, 2024 Mercedes-Benz Eqe 500, 2023 Mercedes-Benz Eqe Suv 350 4Matic, 2024 Mercedes-Benz Eqe Suv 350 4Matic, 2025 Mercedes-Benz Eqe Suv 350 4Matic, 2023 Mercedes-Benz Eqe Suv 350+, 2024 Mercedes-Benz Eqe Suv 350+, 2025 Mercedes-Benz Eqe Suv 350+, 2023 Mercedes-Benz Eqe Suv 500 4Matic, 2024 Mercedes-Benz Eqe Suv 500 4Matic, 2025 Mercedes-Benz Eqe Suv 500 4Matic, 2024 Mercedes-Benz Eqs 450+, 2024 Mercedes-Benz Eqs 580, 2023 Mercedes-Benz Eqs Suv 450 4Matic, 2024 Mercedes-Benz Eqs Suv 450 4Matic, 2025 Mercedes-Benz Eqs Suv 450 4Matic, 2023 Mercedes-Benz Eqs Suv 450+, 2024 Mercedes-Benz Eqs Suv 450+, 2025 Mercedes-Benz Eqs Suv 450+, 2023 Mercedes-Benz Eqs Suv 580 4Matic, 2024 Mercedes-Benz Eqs Suv 580 4Matic, 2025 Mercedes-Benz Eqs Suv 580 4Matic, 2024 Mercedes-Benz Redundant Eqs 450, 2024 Mercedes-Maybach Eqs Suv 680 4Matic, 2025 Mercedes-Maybach Eqs Suv 680 4Matic.
Recalls can cover only some VINs. Check yours on NHTSA's official recall page for 24V372000.
Source: NHTSA recall records. Summary shortened; the official notice has the full text.