MotorDeets

NHTSA recall 24V807000

Communication, Electrical System · Mercedes-Benz USA, LLC

October 25, 2024report date
21units affected
Vehicle recalltype
Details

What's wrong: The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.

Why it matters: A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.

The fix: Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024.

Affected vehicles on MotorDeets

All model years NHTSA lists

2021 Mercedes-Benz S 500, 2021 Mercedes-Benz S 580, 2021 Mercedes-Maybach S 580.

Recalls can cover only some VINs. Check yours on NHTSA's official recall page for 24V807000.

Source: NHTSA recall records. Summary shortened; the official notice has the full text.