Airstream Basecamp problems & recalls
NHTSA records for 2006–2024: 15 recall campaigns and 16 owner complaints. Pick a model year.
By year
What owners complain about (all years)
Recent recalls
Equipment #24V206000 · 2024 · 111 units
Problem: Airstream, inc. (airstream) is recalling certain 2023 basecamp 16 & 16x travel trailers. the metric and imperial gawr values were transposed. as such, these trailers fail to comply with the requirements of federal motor vehicle safety standard number 110, "tire selection and rims."
Risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Fix: Airstream will mail corrected labels, free of charge. owner notification letters were mailed april 11, 2024. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Structure #23V860000 · 2023 · 1,587 units
Problem: Airstream, inc. (airstream) is recalling certain 2012-2023 basecamp 20x travel trailers. the spare tire carrier bracket may experience metal fatigue and break, allowing the spare tire to detach from the trailer.
Risk: A detached spare tire may become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the bracket, and replace and install additional support, as necessary, free of charge. owner notification letters were mailed february 16, 2024. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Electrical System #23V614000 · 2023 · 58 units
Problem: Airstream, inc. (airstream) is recalling certain 2021-2023 16' basecamp and 20' basecamp travel trailers manufactured without an air conditioner. the 12-gauge wire for future air conditioner installation was not properly terminated inside the junction box.
Risk: An improperly terminated wire can cause an electrical shock, increasing the risk of injury.
Fix: Dealers will remove the wire from the circuit breaker and power converter, free of charge. owner notification letters were mailed october 12, 2023. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Electrical System #23V519000 · 2023 · 74 units
Problem: Airstream, inc. (airstream) is recalling certain 2023-2024 bambi, basecamp, caravel, flying cloud, globetrotter, international, and interstate travel trailers. the smartplug 30 amp inlet manufactured with the manganese bronze d-rings may crack or fail when over tightened.
Risk: A d-ring that cracks or fails may allow wires to loosen, causing electrical arcing and increasing the risk of a fire.
Fix: Dealers will inspect and replace the smartplug 30-amp inlet as needed, free of charge. owner notification letters were mailed august 8, 2023. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Equipment #23V134000 · 2023 · 6,827 units
Problem: Airstream inc. (airstream) is recalling certain 2021-2023 basecamp, bambi, atlas, and interstate travel trailers, equipped with certain sds2 2-burner drop-in cooktops. the internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will install a regulator support bracket, free of charge. owner notification letters are expected to be mailed april 29, 2023. owners may contact airstream customer service at 877-596-6111 (travel trailer ext. 7491) or (touring coach ext. 7401).
Equipment, Visibility #22V932000 · 2022 · 1,992 units
Problem: Airstream inc. (airstream) is recalling certain 2017-2022 basecamp 16, and 2021-2022 basecamp 20 travel trailers. the adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Risk: A window glass that detaches from the trailer can increase the risk of injury or crash.
Fix: Dealers will test the windows and replace, as necessary, free of charge. owner notification letters were mailed february 9, 2023. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. this recall is an expansion of recall number 20v-349.
Equipment #22V595000 · 2022 · 2,856 units
Problem: Airstream, inc. (airstream) is recalling certain 2021-2022 basecamp, bambi, atlas, interstate, and interstate 19 travel trailers equipped with certain 2-burner cooktops. the burner control valves may become damaged, causing a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect, and if necessary replace the cooktop, free of charge. owner notification letters were mailed october 7, 2022. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Equipment #21V195000 · 2021 · 1,509 units
Problem: Airstream, inc. (airstream) is recalling certain 2017-2020 basecamp travel trailers. the mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
Risk: A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Fix: Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. the recall began may 7, 2021. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Tires, Equipment #20V577000 · 2020 · 5 units
Problem: Airstream, inc. (airstream) is recalling certain 2021 basecamp 16 trailers. the information printed on the federal certification and tire placard is 255/55r18 - 50 psi, when the correct information is st225/75r15e - 80 psi. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 110, "tire selection and rims" and 567, "certification.â
Risk: If inflated per printed information the tires could be underinflated, which can increase the risk of a crash.
Fix: Airstream will notify owners, and dealers and will install corrected labels, free of charge. the recall began october 30, 2020. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Visibility #20V349000 · 2020 · 732 units
Problem: Airstream, inc. (airstream) is recalling certain 2017-2018 basecamp travel trailers. the adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. this recall began august 3, 2020. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
Trailer Hitches #19V753000 · 2019 · 1,888 units
Problem: Airstream, inc. (airstream) is recalling certain 2019-2020 sport, nest, flying cloud, international serenity, international signature, classic, globetrotter and tommy bahama trailers and 2020 basecamp, bambi and caravel trailers. due to improper welding, the demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.
Risk: If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
Fix: Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. for the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. the recall began november 13, 2019. owners may
Equipment #19V397000 · 2019 · 911 units
Problem: Airstream, inc. (airstream) is recalling certain 2017-2020 basecamp trailers. the tire placard is lacking the trailer's spare tire information. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 110, "tire selections and rims."
Risk: The lack of information on the tire placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
Fix: Airstream will notify owners, and will provide corrected labels, free of charge. the recall is expected to begin july 23, 2019. owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
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Also filed with NHTSA as: BASE CAMP, BASECAMP.