Crossroads Cameo problems & recalls
NHTSA records for 2015–2020: 4 recall campaigns and 0 owner complaints. Pick a model year.
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Recent recalls
Electrical System #20V037000 · 2020 · 1,112 units
Problem: Keystone rv company (keystone) is recalling certain 2020 crossroads cameo (models 3201rl, 320rl, 3701rl, 370rl, 3801rk, 380rk, 3891mk, 389mk, 3921br, 392br, 3961mb, 396mb, 4021fk, 402fk), crossroads cruiser (models 24rl, 27mk, 28bh, 28bh, 28rd, 28rks, 29rk, 29si, 30bh, 30rls, 3311rd, 3391rl, 33bhb, 3851bl, 385bl), crossroads hampton (models 364mbl, 370fdl, 371fkl, 372fdb, 374bar, 375dbl), crossroads volante (models 240rl, 270bh, 28bh, 295bh, 310bh, 3201ik, 3251rd, 325rd, 325rl, 326rk, 329db, 32sb, 33db, 3601lf, 360db, 360lf, 370br, 3801md, 3851fl, 3861bl), crossroads redwood (models 3901mb, 3951mb, 3981fk, 3951wb, 3901wb, 3991rd, 400lk, 4001lk, 391rl, 390mb, 390wb) and crossroads sunset (mod
Risk: In the event of a short circuit in the wiring, there may be an increased risk of fire.
Fix: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. the recall began march 3, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-368.
Equipment #17V755000 · 2017 · 1,205,997 units
Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1
Equipment #17V505000 · 2017 · 161 units
Problem: Keystone rv company (keystone) is recalling certain 2018 crossroads redwood and cameo recreational trailers. the propane manifold under the kitchen slide may contact the floor potentially causing damage to the propane line.
Risk: The damaged line may leak propane increasing the risk of a fire.
Fix: Keystone will notify owners, and dealers will reposition the propane manifold, and remove the metal trim along the main floor for extra clearance, free of charge. the recall began on august 18, 2017. owners may contact crossroads customer service at 1-855-226-7496. keystone's number for this recall is 17-296.
Equipment #15V186000 · 2015 · 62 units
Problem: Ds corp, doing business as crossroads rv (crossroads), is recalling certain model year 2016 crossroads sunset trail, cruiser aire, cruiser, cameo, and rezerve recreational trailers manufactured march 4, 2015, to march 20, 2015. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. the recall began on april 6, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 36.
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