Crossroads Longhorn problems & recalls
NHTSA records for 2013–2018: 3 recall campaigns and 0 owner complaints. Pick a model year.
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Recent recalls
Electrical System #18V121000 · 2018 · 1,747 units
Problem: Keystone rv company (keystone) is recalling certain 2018 crossroads zinger and longhorn recreational trailers. the ground wire at the gfci receptacle may be improperly installed, possibly resulting in an electrical short.
Risk: An electrical short can increase the risk of a fire.
Fix: Keystone will notify owners, and dealers will inspect the connection at the gfci receptacle, correcting the ground wire connection as necessary, free of charge. the recall began on march 20, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-314.
Equipment #17V755000 · 2017 · 1,205,997 units
Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1
Suspension #15V215000 · 2015 · 272 units
Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2016 cruiser, cruiser aire, rezerve, elevation, hampton, longhorn, longhorn rezerve, z1, zinger, and sunset trail recreational trailers. in the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Fix: Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. the recall began on april 14, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 37.
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