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Crossroads Rezerve problems & recalls

NHTSA records for 2014–2017: 5 recall campaigns and 0 owner complaints. Pick a model year.

2014201520162017

By year

YearRecallsComplaints
201410
201520
201640
201710

Recent recalls

Equipment #17V755000 · 2017 · 1,205,997 units

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Suspension #15V784000 · 2015 · 9 units

Problem: Ds corp dba crossroads rv (crossroads rv ) is recalling certain model year 2016 crossroads rezerve travel trailers manufactured september 29, 2015, to november 2, 2015. the affected vehicles are equipped with 4400 pound axles but the federal identification label states that the trailer has a 5200 pound axle.

Risk: The operator may overload the trailer by following the label information, resulting in a loss of vehicle control, and thereby increasing the risk of a crash.

Fix: All of the affected travel trailers are quarantined on dealer lots and dealers will replace the 4400 pound axle with the correct 5200 pound axle, prior to the sale of the trailers. the recall began on november 30, 2015. owners may contact crossroads rv customer service at 1-260-593-3850. crossroads rv's number for this recall is 39.

Suspension #15V215000 · 2015 · 272 units

Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2016 cruiser, cruiser aire, rezerve, elevation, hampton, longhorn, longhorn rezerve, z1, zinger, and sunset trail recreational trailers. in the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Fix: Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. the recall began on april 14, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 37.

Equipment #15V186000 · 2015 · 62 units

Problem: Ds corp, doing business as crossroads rv (crossroads), is recalling certain model year 2016 crossroads sunset trail, cruiser aire, cruiser, cameo, and rezerve recreational trailers manufactured march 4, 2015, to march 20, 2015. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. the recall began on april 6, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 36.

Suspension #14V156000 · 2014 · 12 units

Problem: Crossroads rv is recalling certain model year 2015 sunset trail, zinger, and reserve recreational trailers manufactured february 20, 2014, through february 28, 2014. the affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Risk: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Fix: Crossroads rv will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. the recall began in april 2014. owners may contact crossroads at 1-855-226-7496.

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