MotorDeets

Four Winds Serrano problems & recalls

NHTSA records for 2009–2011: 2 recall campaigns and 3 owner complaints. Pick a model year.

200920102011

By year

YearRecallsComplaints
200910
201021
201122

What owners complain about (all years)

Visibility/Wiper2
Service Brakes, Hydraulic1

Recent recalls

Electrical System #15V698000 · 2015 · 503 units

Problem: Thor motor coach (tmc) is recalling certain model year 2009-2011 four winds hurricane and windsport, 2009-2010 four winds mandalay, 2010 four winds magellan, and 2010-2011 four winds serrano motorhomes manufactured may 2, 2009, to september 1, 2010. the affected vehicles are wired to be powered by a generator and are equipped with an iota its-50r transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.

Risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.

Fix: Tmc will notify owners, and dealers will replace the iota its-50r transfer switch with a transfer switch from another manufacturer, free of charge. the recall began on november 23, 2015. owners may contact thor customer service at 1-877-855-2867. thor's number for this recall is rc000106.

Equipment #10V563000 · 2010 · 3,488 units

Problem: Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire.

Fix: Tmc is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional nformation. the recall began on january 12, 2011. owners may contact norcold at 1-800-767-9101 or thor motor coach at 1-877-855-2867.

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