Heartland Cyclone problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2024-2025 cyclone fifth wheels, equipped with a removable step assembly. the clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Risk: Steps that detach while in use increase the risk of injury.

Fix: Dealers will replace the clip-on bracket, free of charge. owner notification letters were mailed june 19, 2025. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, elk ridge, fuel, milestone, north trail, 2022-2023 big horn traveler, gravity, lithium, mallard, pioneer, prowler, road warrior, sundance, torque, and trail runner travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning, free of charge. owner notification letters were mailed by september 8, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, gravity, sundance, big country, big horn, big horn traveler, elkridge, fuel, north trail, landmark, lithium, milestone, torque, trail runner, pioneer, prowler, and road warrior travel trailers. the quick disconnect fittings in the lp gas system may be cracked, causing a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.

Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. owner notification letters were mailed june 29, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.67.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021-2022 cyclone, fuel, gravity, and warrior vehicles equipped with certain sailun tires, sizes st235/80r16 and st235/85r16. due to a manufacturing issue, the tires may experience a belt separation.

Risk: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.

Fix: Dealers will inspect the tire dot codes, and replace the tires as necessary, free of charge. owner notification letters were mailed march 7, 2022. owners may contact heartland customer service at 1-877-262-8032 or sailun customer service at 1-844-281-9696.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020-2021 heartland cyclone and 2019-2021 road warrior toy hauler recreational trailers. the transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.

Risk: Loose wires can cause electrical arcing, increasing the risk of a fire.

Fix: Dealers will inspect and tighten the securement lugs, free of charge. owner notification letters were mailed december 16, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019-2021 cyclone and 2020-2021 bighorn traveler, and elkridge recreational trailers. due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

Risk: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.

Fix: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. the recall began october 9, 2020. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2010-2011 elkridge, north country, north trail fw, 2011 big country, bighorn, caliber, country ridge, cyclone, edge, focus, graystone, landmark, mpg, north trail tt, road warrior, sundance, sundance tt, sundance xlt fw, sundance xlt tt, trail runner, 2018 fuel tt, 2016-2018 sundance xlt tt, and torque tt recreational vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Heartland will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact heartland customer service at 1-877-262-8032, or kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 cyclone and road warrior toy haulers equipped with a furrion cook top. the liquid propane (lp) hose that is connected to the cook top may be angled incorrectly, causing excessive pressure on the hose fitting and the gas valve, potentially resulting in a propane leak.

Risk: A propane leak in the presence of an ignition source can increase the risk of a fire.

Fix: Heartland will notify owners, and dealers will install a flexible gas connector from the cook top to the lp hose, free of charge. the recall began on march 6, 2017. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.33.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2015-2016 cyclone travel trailers manufactured july 6, 2014, to september 29, 2015 and 2015-2016 road warrior and 2016 torque trailers manufactured july 18, 2014, to september 30, 2015. the affected trailers are equipped with aluminum black ladders manufactured by christianson industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

Fix: Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. the recall began on december 2, 2016. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-28.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain trailers of various models and model years. click on "all products associated with this recall" for a complete list. the tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. the recall began on september 29, 2015. owners may contact heartland customer service at 1-574-266-3988.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2015 bighorn, cyclone, edge, elkridge, landmark 365, road warrior, and torque fifth wheel and travel trailers. in the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Risk: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

Fix: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. the recall began on april 13, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-20.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016 big country, bighorn, cyclone, edge, elkridge, north trail, prowler, road warrior, sundance xlt, torque, wilderness and 2015-2016 landmark 365 fifth wheel and travel trailers. in the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. the recall began april 16, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-21.