Heartland Elk Ridge Express problems & recalls

Problem: Heartland rv (heartland) is recalling certain 2019 heartland elk ridge, milestone, elk ridge express, pioneer, sundance, and sundance xlt fifth-wheel recreational trailers. the forward reflectors on one or both sides may not have been installed. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."

Risk: If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will install the missing reflectors, free of charge. the recall began december 26, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.43.

Problem: Heartland recreational vehicles is recalling certain model year 2013-2014 big country, bighorn, elk ridge, elk ridge express, landmark, prowler, sundance, sundance xlt, and silverado fith wheel and travel trailers manufactured february 13, 2013, through april 16, 2013. if the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Fix: Heartland will notify owners and dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. the recall began on may 20, 2013. a notification schedule has not yet been provided. owners may contact heartland recreational trailers at 1-888-262-5992 or dometic at 1-888-447-0003 for more information. owners are being instructed not to