MotorDeets

Heartland Graystone problems & recalls

NHTSA records for 2011–2012: 2 recall campaigns and 3 owner complaints. Pick a model year.

20112012

By year

YearRecallsComplaints
201123
201210

What owners complain about (all years)

Tires1
Structure1
Wheels1

Recent recalls

Equipment #17V750000 · 2017 · 19,615 units

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2010-2011 elkridge, north country, north trail fw, 2011 big country, bighorn, caliber, country ridge, cyclone, edge, focus, graystone, landmark, mpg, north trail tt, road warrior, sundance, sundance tt, sundance xlt fw, sundance xlt tt, trail runner, 2018 fuel tt, 2016-2018 sundance xlt tt, and torque tt recreational vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Heartland will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact heartland customer service at 1-877-262-8032, or kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.

Equipment #15V482000 · 2015 · 1,680 units

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain trailers of various models and model years. click on "all products associated with this recall" for a complete list. the tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. the recall began on september 29, 2015. owners may contact heartland customer service at 1-574-266-3988.

Fix it, equip it, or try one first

RV parts & accessories Camping World · etrailer · Amazon

Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.

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RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.

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Also filed with NHTSA as: GRAY STONE, GRAYSTONE.