Heartland Landmark problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, gravity, sundance, big country, big horn, big horn traveler, elkridge, fuel, north trail, landmark, lithium, milestone, torque, trail runner, pioneer, prowler, and road warrior travel trailers. the quick disconnect fittings in the lp gas system may be cracked, causing a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.

Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. owner notification letters were mailed june 29, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.67.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2010-2011 elkridge, north country, north trail fw, 2011 big country, bighorn, caliber, country ridge, cyclone, edge, focus, graystone, landmark, mpg, north trail tt, road warrior, sundance, sundance tt, sundance xlt fw, sundance xlt tt, trail runner, 2018 fuel tt, 2016-2018 sundance xlt tt, and torque tt recreational vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Heartland will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact heartland customer service at 1-877-262-8032, or kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2013 bighorn silverado, 2014 bighorn and 2013-2014 cyclone, and landmark fifth wheel trailers equipped with certain frigidaire kg-series microwaves, models cfmv152clb and cfmv154cls, manufactured january 27, 2013, through april 10, 2013 in the serial number range kg30607951 through kg31600670. in the affected vehicles, the microwave may start on its own and begin heating when unattended.

Risk: If the microwave starts on its own and there are contents inside, a fire could result.

Fix: Heartland will notify owners and dealers will repair the membrane/keypad component, free of charge. the recall began in may 2014. owners may contact heartland at 1-877-262-8032. heartland's number for this recall is 99-01-17. note: until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.

Problem: Heartland recreational vehicles is recalling certain model year 2013-2014 big country, bighorn, elk ridge, elk ridge express, landmark, prowler, sundance, sundance xlt, and silverado fith wheel and travel trailers manufactured february 13, 2013, through april 16, 2013. if the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Fix: Heartland will notify owners and dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. the recall began on may 20, 2013. a notification schedule has not yet been provided. owners may contact heartland recreational trailers at 1-888-262-5992 or dometic at 1-888-447-0003 for more information. owners are being instructed not to

Problem: Heartland is recalling certain model year 2011 fifth wheel trailers equipped with dexter axles. on some axles, cracks could appear in the spindle weld.

Risk: These cracks can propagate and cause the spindle to detach from the axle tube, resulting in the separation of the wheel end from the vehicle, creating a road hazard that increases the risk of a crash to other vehicles, and compromises the driver's control of the vehicle increasing the risk of a vehicle crash.

Fix: Heartland is working with dexter axle and will inspect the axle serial number and replace it if it falls within the serial number range. replacement of the axle will be performed free of charge. the safety recall began on october 20, 2010. owners may contact heartland warranty service department at 1-877-262-8032 or dexter axle at 1-800-400-2164.

Problem: Heartland is recalling certain model year 2005 landmark fifth wheel golden gate recreational trailers equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. the plug in remote control receiver for the fireplace can overheat.

Risk: An overheated receiver could cause a fire.

Fix: Heartland is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. the safety recall began on january 3, 2011. owners may contact dimplex north america customer service at 1-888-346-7539.

Problem: Heartland rv is recalling 6,002 my 2005-2008 big country, landmark, big horn, cyclone, razor, sundance, and trail runner fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Fix: Heartland rv is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with schedulin