Heartland Mallard problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2023 elk ridge, lithium, 2024 eddie bauer, corterra, 2023-2024 big country, big horn, south fork, fuel, gravity, mallard, north trail, sundance, milestone, pioneer, prowler, torque, and trail runner fifth wheels and travel trailers. the led backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers will disconnect and cut the circuit powering the led backlights and terminate the wiring, free of charge. owner notification letters were mailed may 9, 2024. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, elk ridge, fuel, milestone, north trail, 2022-2023 big horn traveler, gravity, lithium, mallard, pioneer, prowler, road warrior, sundance, torque, and trail runner travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning, free of charge. owner notification letters were mailed by september 8, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021 north trail and mallard recreational trailers. the refrigerator roof vents were not routed properly during production.

Risk: An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.

Fix: Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. owner notification letters were mailed august 31, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021 mallard, wilderness, trail runner and 2020-2021 north trail trailers. the lp gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.

Risk: A gas leak can increase the risk of a fire.

Fix: Dealers will inspect and tighten the lp gas lines, and test the propane system for leaks, free of charge. owner notification letters were mailed august 10, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc. (heartland) is recalling certain 2018-2021 mallard, shadow cruiser, sundance xlttt, wilderness, prowler, trail runner, 2018-2019 pioneer, terry classic, 2020-2021 lithium, and 2021 north trail trailers equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters were mailed august 3, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021 mallard m180bh recreational trailers. these units had incorrect axle, rims, and tires installed during production.

Risk: The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. the recall began january 28, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021 mallard travel trailers. the liquid propane (lp) hose and connector may contact the suspension shackle.

Risk: Contact with the shackle can cause premature failure of the lp hose, increasing the risk of a fire in the presence of an ignition source.

Fix: Heartland will notify owners, and dealers will relocate the hose to prevent the lp hose/connector from being able to make contact with the shackle. the recall began october 9, 2020. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 mallard, prowler, trail runner, and wilderness trailers equipped with a bumper-mounted spare tire carrier. the u-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.

Risk: If both u-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the spare tire mounting u-bolts, free of charge. the recall began july 7, 2020. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland mallard, pioneer, sundance xlt, wilderness, north trail, prowler and trail runner travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. the recall began october 9, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.40.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 mallard recreational trailers. the certification label on these vehicles may have incorrect tire size and/or tire pressure information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: If the label has incorrect tire pressure or size information, the operator may improperly inflate the tires or possibly over load the vehicle, increasing the risk of a crash.

Fix: Heartland has notified owners, and dealers will replace the certification label with a corrected label, free of charge. the recall began on january 25, 2017. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.31.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016-2017 wilderness and mallard travel trailers, 2015-2017 elkridge fifth wheel travel trailers, and 2017 sundance and torque travel trailers. the affected vehicles have an led light on the front cap of the camper that may short circuit and overheat.

Risk: If the light overheats there would be an increased risk of a fire.

Fix: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. the recall began on september 1, 2016. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles (heartland) is recalling certain model year 2017 trailers manufactured february 29, 2016, to may 5, 2016. the certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 cfr part 567, "certification."

Risk: Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the certification label, free of charge. the recall began on june 16, 2016. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-25.