Heartland North Trail problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2023 elk ridge, lithium, 2024 eddie bauer, corterra, 2023-2024 big country, big horn, south fork, fuel, gravity, mallard, north trail, sundance, milestone, pioneer, prowler, torque, and trail runner fifth wheels and travel trailers. the led backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers will disconnect and cut the circuit powering the led backlights and terminate the wiring, free of charge. owner notification letters were mailed may 9, 2024. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, elk ridge, fuel, milestone, north trail, 2022-2023 big horn traveler, gravity, lithium, mallard, pioneer, prowler, road warrior, sundance, torque, and trail runner travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning, free of charge. owner notification letters were mailed by september 8, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, gravity, sundance, big country, big horn, big horn traveler, elkridge, fuel, north trail, landmark, lithium, milestone, torque, trail runner, pioneer, prowler, and road warrior travel trailers. the quick disconnect fittings in the lp gas system may be cracked, causing a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.

Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. owner notification letters were mailed june 29, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.67.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021-2022 north trail trailers. the gross axle weight rating (gawr) listed on the federal certification label, is incorrect, which can allow the vehicle to be overloaded. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An overloaded vehicle can increase the risk of a crash.

Fix: Dealers will send replacement certification labels to owners, free of charge. owner notification letters were mailed may 4, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021 north trail and mallard recreational trailers. the refrigerator roof vents were not routed properly during production.

Risk: An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.

Fix: Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. owner notification letters were mailed august 31, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021 mallard, wilderness, trail runner and 2020-2021 north trail trailers. the lp gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.

Risk: A gas leak can increase the risk of a fire.

Fix: Dealers will inspect and tighten the lp gas lines, and test the propane system for leaks, free of charge. owner notification letters were mailed august 10, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc. (heartland) is recalling certain 2018-2021 mallard, shadow cruiser, sundance xlttt, wilderness, prowler, trail runner, 2018-2019 pioneer, terry classic, 2020-2021 lithium, and 2021 north trail trailers equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters were mailed august 3, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland mallard, pioneer, sundance xlt, wilderness, north trail, prowler and trail runner travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. the recall began october 9, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.40.

Problem: Heartland recreational vehicles (heartland) is recalling certain model year 2017 trailers manufactured february 29, 2016, to may 5, 2016. the certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 cfr part 567, "certification."

Risk: Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the certification label, free of charge. the recall began on june 16, 2016. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-25.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain trailers of various models and model years. click on "all products associated with this recall" for a complete list. the tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. the recall began on september 29, 2015. owners may contact heartland customer service at 1-574-266-3988.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016 big country, bighorn, cyclone, edge, elkridge, north trail, prowler, road warrior, sundance xlt, torque, wilderness and 2015-2016 landmark 365 fifth wheel and travel trailers. in the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. the recall began april 16, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-21.

Problem: Heartland is recalling certain model year 2011 travel trailers equipped with 15"x6" white spoke or modular design steel wheels with a six hole bolt pattern. some of the wheels may have inadequate weld penetration between the outer ring and the center plate due to improper plate alignment.

Risk: There could be a potential wheel failure and wheel loss increasing the risk of a crash, or personal injury.

Fix: Heartland will replace the wheels free of charge. the safety recall began on december 15, 2010. owners may contact heartland at 877-262-8032.