Heartland Pioneer problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2023 elk ridge, lithium, 2024 eddie bauer, corterra, 2023-2024 big country, big horn, south fork, fuel, gravity, mallard, north trail, sundance, milestone, pioneer, prowler, torque, and trail runner fifth wheels and travel trailers. the led backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers will disconnect and cut the circuit powering the led backlights and terminate the wiring, free of charge. owner notification letters were mailed may 9, 2024. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, elk ridge, fuel, milestone, north trail, 2022-2023 big horn traveler, gravity, lithium, mallard, pioneer, prowler, road warrior, sundance, torque, and trail runner travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning, free of charge. owner notification letters were mailed by september 8, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, gravity, sundance, big country, big horn, big horn traveler, elkridge, fuel, north trail, landmark, lithium, milestone, torque, trail runner, pioneer, prowler, and road warrior travel trailers. the quick disconnect fittings in the lp gas system may be cracked, causing a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.

Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. owner notification letters were mailed june 29, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.67.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021 heartland pioneer ss171 travel trailers. the federal certification label has the incorrect gross vehicle weight rating (gvwr) and axle rating. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "wheels and rims - other than passenger cars" and 49 cfr part 567, "certification."

Risk: The operator may overload the vehicle, increasing the risk of a crash.

Fix: Heartland will mail replacement labels to owners, free of charge. owner notification letters were mailed on august 9, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc. (heartland) is recalling certain 2018-2021 mallard, shadow cruiser, sundance xlttt, wilderness, prowler, trail runner, 2018-2019 pioneer, terry classic, 2020-2021 lithium, and 2021 north trail trailers equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters were mailed august 3, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 bighorn traveler, elkridge, milestone, and pioneer fifth wheel trailers. the smoke detector may be incorrectly located in the bedroom.

Risk: In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.

Fix: Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. the recall began may 11, 2020. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 bighorn traveler, 2016-2020 elkridge, elkridge ex, 2019-2020 milestone, 2017-2018 north peak, 2016-2017 oakmont, 2017-2020 pioneer fw, 2016-2018 prowler fw, 2017-2019 sundance and sundance xltfw trailers. the a/c electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Risk: Overheating of the connection can increase the risk of a fire.

Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. the recall began on september 5, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.47.

Problem: Heartland rv (heartland) is recalling certain 2019 heartland elk ridge, milestone, elk ridge express, pioneer, sundance, and sundance xlt fifth-wheel recreational trailers. the forward reflectors on one or both sides may not have been installed. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."

Risk: If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will install the missing reflectors, free of charge. the recall began december 26, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.43.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland pioneer and prowler recreational trailers, built on d28h, d35, d40 or d44 trailer axles. the inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. the recall began december 7, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.42.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland pioneer recreational trailers, model bh280. a flexible liquid propane (lp) hose was installed on the outside cooktop running into the firebox of the stove instead of a rigid metal tube supply line.

Risk: Heat from the cooktop can damage the hose, increasing the risk of a fire.

Fix: Heartland will notify owners, and dealers will replace the flexible lp hose inside the firebox with a rigid metal one, free of charge. the recall began november 16, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.41.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland mallard, pioneer, sundance xlt, wilderness, north trail, prowler and trail runner travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. the recall began october 9, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.40.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2018 pioneer recreational trailers. the liquid propane (lp) manifold block may be mounted too close to the center shackle, allowing the shackle to hit the lp hose fitting and cause a propane leak.

Risk: A leaking lp system can increase the risk of a fire.

Fix: Heartland has notified owners, and dealers will re-locate the manifold block further from the shackle area, free of charge. the recall began on november 14, 2017. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.37.