Heartland Sundance Xlt TT problems & recalls
NHTSA records for 2011–2019: 4 recall campaigns and 1 owner complaint. Pick a model year.
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What owners complain about (all years)
Recent recalls
Suspension #18V634000 · 2018 · 622 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland mallard, pioneer, sundance xlt, wilderness, north trail, prowler and trail runner travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. the recall began october 9, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.40.
Tires #18V510000 · 2018 · 12 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2018 heartland sundance xlt tt recreational trailers. these vehicles may have been incorrectly equipped with load range c tires instead of load range d tires.
Risk: Overloading the tires may result in tire failure, increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the tires with ones of the correct load rating, free of charge. the recall began on august 21, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.39.
Equipment #17V750000 · 2017 · 19,615 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2010-2011 elkridge, north country, north trail fw, 2011 big country, bighorn, caliber, country ridge, cyclone, edge, focus, graystone, landmark, mpg, north trail tt, road warrior, sundance, sundance tt, sundance xlt fw, sundance xlt tt, trail runner, 2018 fuel tt, 2016-2018 sundance xlt tt, and torque tt recreational vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Heartland will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact heartland customer service at 1-877-262-8032, or kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.
Suspension #17V564000 · 2017 · 134 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2018 sundance xlt tt recreational trailers, models id221rb, id241bh, id273rl, id281db, id283rb and id291qb. the axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up.
Risk: Improper brake function can increase the risk of a crash.
Fix: Heartland has notified owners, and dealers will correct the axle installation, free of charge. the recall began on september 20, 2017. owners may contact heartland customer service at 1-574-206-7920 or by email at warranty@heartlandrvs.com. heartland's number for this recall is 99.01.35.
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