Heartland Sundance Xlt problems & recalls
NHTSA records for 2013–2016: 2 recall campaigns and 2 owner complaints. Pick a model year.
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What owners complain about (all years)
Recent recalls
Equipment #15V199000 · 2015 · 252 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016 big country, bighorn, cyclone, edge, elkridge, north trail, prowler, road warrior, sundance xlt, torque, wilderness and 2015-2016 landmark 365 fifth wheel and travel trailers. in the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. the recall began april 16, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-21.
Equipment #13V181000 · 2013 · 890 units
Problem: Heartland recreational vehicles is recalling certain model year 2013-2014 big country, bighorn, elk ridge, elk ridge express, landmark, prowler, sundance, sundance xlt, and silverado fith wheel and travel trailers manufactured february 13, 2013, through april 16, 2013. if the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Heartland will notify owners and dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. the recall began on may 20, 2013. a notification schedule has not yet been provided. owners may contact heartland recreational trailers at 1-888-262-5992 or dometic at 1-888-447-0003 for more information. owners are being instructed not to
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Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
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