Heartland Sundance problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2023 elk ridge, lithium, 2024 eddie bauer, corterra, 2023-2024 big country, big horn, south fork, fuel, gravity, mallard, north trail, sundance, milestone, pioneer, prowler, torque, and trail runner fifth wheels and travel trailers. the led backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers will disconnect and cut the circuit powering the led backlights and terminate the wiring, free of charge. owner notification letters were mailed may 9, 2024. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, elk ridge, fuel, milestone, north trail, 2022-2023 big horn traveler, gravity, lithium, mallard, pioneer, prowler, road warrior, sundance, torque, and trail runner travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning, free of charge. owner notification letters were mailed by september 8, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, gravity, sundance, big country, big horn, big horn traveler, elkridge, fuel, north trail, landmark, lithium, milestone, torque, trail runner, pioneer, prowler, and road warrior travel trailers. the quick disconnect fittings in the lp gas system may be cracked, causing a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.

Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. owner notification letters were mailed june 29, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.67.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 sundance trailers. the 12-volt mini breaker cover for the slide-out was not installed during production, leading to exposed studs that may cause electrical arcing.

Risk: Electrical arcing between the exposed studs and nearby aluminum ducting can increase the risk of fire and injury.

Fix: Dealers will inspect the 12-volt mini breaker for the slide-out, and install a cover if necessary, free of charge. owner notification letters were mailed june 21, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreation vehicles, llc (heartland) is recalling certain 2022 sundance travel trailers. the federal and certification labels may indicate incorrect tire information. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 120, "wheel and rims-other than passenger cars."

Risk: Incorrect tire information can allow for incorrect replacement tires, which can affect towing, increasing the risk of a crash.

Fix: Heartland will mail replacement certification labels to owners, free of charge. owner notification letters were mailed february 9, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is rc000156.

Problem: Heartland recreational vehicles, llc. (heartland) is recalling certain 2018-2021 mallard, shadow cruiser, sundance xlttt, wilderness, prowler, trail runner, 2018-2019 pioneer, terry classic, 2020-2021 lithium, and 2021 north trail trailers equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters were mailed august 3, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 bighorn traveler, 2016-2020 elkridge, elkridge ex, 2019-2020 milestone, 2017-2018 north peak, 2016-2017 oakmont, 2017-2020 pioneer fw, 2016-2018 prowler fw, 2017-2019 sundance and sundance xltfw trailers. the a/c electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Risk: Overheating of the connection can increase the risk of a fire.

Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. the recall began on september 5, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.47.

Problem: Heartland rv (heartland) is recalling certain 2019 heartland elk ridge, milestone, elk ridge express, pioneer, sundance, and sundance xlt fifth-wheel recreational trailers. the forward reflectors on one or both sides may not have been installed. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."

Risk: If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will install the missing reflectors, free of charge. the recall began december 26, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.43.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2010-2011 elkridge, north country, north trail fw, 2011 big country, bighorn, caliber, country ridge, cyclone, edge, focus, graystone, landmark, mpg, north trail tt, road warrior, sundance, sundance tt, sundance xlt fw, sundance xlt tt, trail runner, 2018 fuel tt, 2016-2018 sundance xlt tt, and torque tt recreational vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Heartland will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact heartland customer service at 1-877-262-8032, or kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 sundance recreational trailers. the federal certification label on these vehicles may not have the gross vehicle weight rating (gvwr) listed on the label. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: If the gvwr is not listed, the operator would not know the trailer's weight limit and may overload the vehicle, increasing the risk of a crash.

Fix: Heartland will notify owners, and will provide them a replacement certification label, free of charge. the recall began on march 1, 2017. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.32.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016-2017 wilderness and mallard travel trailers, 2015-2017 elkridge fifth wheel travel trailers, and 2017 sundance and torque travel trailers. the affected vehicles have an led light on the front cap of the camper that may short circuit and overheat.

Risk: If the light overheats there would be an increased risk of a fire.

Fix: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. the recall began on september 1, 2016. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain trailers of various models and model years. click on "all products associated with this recall" for a complete list. the tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. the recall began on september 29, 2015. owners may contact heartland customer service at 1-574-266-3988.