Heartland Wilderness problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2021 mallard, wilderness, trail runner and 2020-2021 north trail trailers. the lp gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.

Risk: A gas leak can increase the risk of a fire.

Fix: Dealers will inspect and tighten the lp gas lines, and test the propane system for leaks, free of charge. owner notification letters were mailed august 10, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc. (heartland) is recalling certain 2018-2021 mallard, shadow cruiser, sundance xlttt, wilderness, prowler, trail runner, 2018-2019 pioneer, terry classic, 2020-2021 lithium, and 2021 north trail trailers equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters were mailed august 3, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 mallard, prowler, trail runner, and wilderness trailers equipped with a bumper-mounted spare tire carrier. the u-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.

Risk: If both u-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the spare tire mounting u-bolts, free of charge. the recall began july 7, 2020. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland mallard, pioneer, sundance xlt, wilderness, north trail, prowler and trail runner travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. the recall began october 9, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.40.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016-2017 wilderness and mallard travel trailers, 2015-2017 elkridge fifth wheel travel trailers, and 2017 sundance and torque travel trailers. the affected vehicles have an led light on the front cap of the camper that may short circuit and overheat.

Risk: If the light overheats there would be an increased risk of a fire.

Fix: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. the recall began on september 1, 2016. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles (heartland) is recalling certain model year 2017 trailers manufactured february 29, 2016, to may 5, 2016. the certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 cfr part 567, "certification."

Risk: Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the certification label, free of charge. the recall began on june 16, 2016. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-25.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain trailers of various models and model years. click on "all products associated with this recall" for a complete list. the tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. the recall began on september 29, 2015. owners may contact heartland customer service at 1-574-266-3988.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016 big country, bighorn, cyclone, edge, elkridge, north trail, prowler, road warrior, sundance xlt, torque, wilderness and 2015-2016 landmark 365 fifth wheel and travel trailers. in the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. the recall began april 16, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-21.