Jayco Legacy problems & recalls
NHTSA records for 2001–2009: 8 recall campaigns and 1 owner complaint. Pick a model year.
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What owners complain about (all years)
Recent recalls
Equipment #17V746000 · 2017 · 49,563 units
Problem: Jayco, inc. (jayco) is recalling various 2002-2016 recreational vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v746-9524.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/201
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Jayco will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact jayco customer service at 1-800-283-8267, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.
Equipment #10V649000 · 2010 · 387 units
Problem: Jayco is recalling certain fifth wheel trailers equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
Fix: Jayco is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall began on january 31, 2011. owners may contact norcold at 1-800-767-9101.
Equipment #10V424000 · 2010 · 207 units
Problem: Jayco is recalling certain model year 2004 legacy and model year 2005 designer fifth wheel trailers equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. the plug in remote control receiver for the fireplace can overheat.
Risk: An overheated receiver could cause a fire.
Fix: Jayco is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. the safety recall began on january 28, 2011. owners may contact dimplex north america customer service at 1-888-346-7539.
Equipment #09V288000 · 2009 · 273 units
Problem: Jayco is recalling 273 model year 2002-2004 legacy fifth wheel motorhomes equipped with norcold model 1200lrim refrigerators, manufactured from march 1, 2001 to december 31, 2002, with serial numbers between 1273701 and 1536607, non-consecutively. a fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak. if a leak occurs and the refrigerator continues to be operated after solution circulation has ceased the heat source could generate very high temperatures. at such high temperatures, the cooling unit could rupture.
Risk: If a leak occurs and the unit is continues to operate, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.
Fix: Jayco will notify owners and the vehicle's refrigerator will be repaired free of charge. the safety recall is expected to begin during august 2009. owners may contact jayco at 1-800-283-8267 or norcold's recall center at 1-800-767-9101.
Electrical System #09V103000 · 2009 · 46 units
Problem: Jayco is recalling 46 my 2009 legacy series 37rlsa and 36rlms fifth wheel trailers. there may be a missing ground wire between the trailer frame and the 12-volt bus bar.
Risk: If this condition is not addressed, it may result in a fire, injury or death.
Fix: Dealers will install the appropriate ground wire free of charge. the recall is expected to begin during april 2009. owners may contact jayco at 1-800-283-8267.
Equipment #08V462000 · 2008 · 28 units
Problem: Jayco is recalling 28 my 2009 legacy fifth wheel travel trailers for failing to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars." there is a typographical error incorrectly stating the tire load range and the inflation pressure on the federal identification label for the rear axle.
Risk: If the correct tire pressure is not used, it may cause premature tire wear and failure increasing the risk of a crash.
Fix: All vehicles affected by this campaign were corrected before sale to consumers. no further action is required on this campaign.
Wheels #04V364000 · 2004 · 742 units
Problem: On certain travel trailers, due to various factors, including excessive paint coating on the brake hub, the aluminum wheels could exhibit lessened clamping pressure between the aluminum wheel and the axle hub assembly.
Risk: This could lead to wheel separation, which could result in a crash.
Fix: Dealers will inspect all wheels, lugs, studs and mating surfaces, and remove paint from the mating surfaces of the wheel and hub. the recall began on october 18, 2004. owners should contact jayco at 1-219-825-5861.
Equipment #03V383000 · 2003 · 6,442 units
Problem: On certain motor homes equipped with samsung microwave ovens, these units were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. this may cause the oven to activate without pressing any key pads.
Risk: An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire.
Fix: Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners w
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