Jayco Precept problems & recalls
NHTSA records for 2010–2026: 24 recall campaigns and 45 owner complaints. Pick a model year.
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What owners complain about (all years)
Recent recalls
Electrical System #23V771000 · 2023 · 134 units
Problem: Jayco, inc. (jayco) is recalling certain 2023-2024 entegra emblem, vision, vision xl, jayco alante, precept, and precept prestige motorhomes. corrosion in the smart data link connector (sdlc) may interfere with the controller area network (can) communication, resulting in an inoperative instrument panel. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard numbers 101, "control and displays" and 105, "hydraulic and electric brake systems."
Risk: An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Fix: Ford dealers will install a wire harness connector, and inspect and replace the sdlc module, as necessary, free of charge. owner notification letters were mailed december 13, 2023. owners may contact jayco customer service at 1-800-283-8267.
Structure #23V673000 · 2023 · 46 units
Problem: Jayco, inc. (jayco) is recalling certain 2024 jayco precept and entegra coach vision xl motorhomes. the window shade may obstruct the emergency exit window opening.
Risk: An obstructed emergency exit window may prevent or delay occupants from exiting in an emergency, increasing the risk of injury.
Fix: Dealer will inspect and replace the window shade, as necessary, free of charge. owner notification letters were mailed october 19, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903592.
Service Brakes, Hydraulic #23V318000 · 2023 · 63 units
Problem: Jayco, inc. (jayco) is recalling certain 2023-2024 entegra emblem, vision, vision xl, jayco alante, precept, and precept prestige motorhomes, built on ford f-53 chassis. the rear brake caliper attachment bolts may not be tightened correctly, which can allow the caliper to loosen and possibly damage the wheel or brake lines.
Risk: A damaged wheel can result in a loss of tire pressure. a damaged brake line can cause a brake fluid leak and reduce brake performance. either condition increases the risk of a crash.
Fix: Jayco will notify owners, and ford dealers will inspect and tighten the rear caliper bolts, as necessary, free of charge. in addition, any damaged bolts will be replaced, free of charge. owner notification letters were mailed may 24, 2023. owners may contact jayco customer service at 1-800-283-8267.
Suspension #23V217000 · 2023 · 19 units
Problem: Jayco, inc. (jayco) is recalling certain 2021-2022 jayco atlante, precept, precept prestige, entegra emblem, vision, and vision xl motorhomes. the rear stabilizer bar attachment brackets may break and separate from the vehicle.
Risk: Brackets that separate from the vehicle can create a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the bolt tightness for both rear stabilizer attachment brackets and replace the weld nuts, bolts, and brackets as necessary, free of charge. owner notification letters were mailed april 24, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is ford 22v-731.
Equipment #23V102000 · 2023 · 2,467 units
Problem: Jayco, inc. (jayco) is recalling certain 2022-2023 entegra accolade, accolade xl, anthem, aspire, cornerstone, emblem, esteem, expanse, expanse li, odyssey, qwest, reatta, reatta xl, jayco alante, greyhawk, greyhawk prestige, melbourne, melbourne prestige, precept, precept prestige, redhawk, redhawk se, seneca, seneca prestige, and seneca xt recreational vehicles. the certification labels may be missing the rear gross axle weight rating (gawr). as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."
Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Fix: Dealers will install a new corrected certification label, free of charge. owner notification letters were mailed march 31, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903583.
Equipment, Structure #22V297000 · 2022 · 332 units
Problem: Jayco, inc. (jayco) is recalling certain 2020-2022 jayco precept motorhomes. the heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Risk: A storage compartment that melts can increase the risk of a fire.
Fix: Dealers will extend the heat shield, free of charge. owner notification letters were mailed june 27, 2022. owners may contact jayco customer service at 1-800-283-8267.
Equipment #21V204000 · 2021 · 2,144 units
Problem: Jayco, inc. (jayco) is recalling certain 2019-2020 jayco alante, precept, greyhawk, redhawk, entegra esteem, and odyssey motorhomes equipped with dometic 3 burner cooking stoves. the saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Jayco will notify owners, and dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. owner notification letters were mailed on may 3, 2021. owners may contact jayco customer service at 1-617-776-0344. jayco's number for this recall is 9903566.
Engine #20V667000 · 2020 · 1,058 units
Problem: Jayco, inc. (jayco) is recalling certain 2020-2021 jayco alante, precept, entegra vision, 2021 jayco precept prestige, entegra vision xl, and emblem motorhomes built on a ford f-53 chassis. the engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
Risk: Excessive surface temperatures can increase the risk of injury to the occupants.
Fix: Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. the recall began december 28, 2020. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903527.
Equipment #20V662000 · 2020 · 165 units
Problem: Jayco, inc. (jayco) is recalling certain 2021 vision, emblem, vision xl, alante, precept, and precept prestige recreational vehicles, equipped with a power bedlift system. the bedlift motor may fail due to internal gear failure, causing the overhead bunk bed to release from the stowed position.
Risk: If the bed releases unexpectedly from the stowed position while moving, it could contact the driver and possibly block their vision, increasing the risk of a crash and injury.
Fix: Jayco will notify owners, and dealers will replace the bed motor, free of charge. the recall began november 18, 2020. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9903525.
Visibility #20V337000 · 2020 · 449 units
Problem: Jayco, inc. (jayco) is recalling certain 2020 motorized alante, greyhawk, melbourne, precept, redhawk, seneca, accolade, emblem, esteem, odyssey, qwest, and vision recreational vehicles. the adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. this recall began june 15, 2020. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9901508.
Service Brakes, Hydraulic #19V705000 · 2019 · 1,660 units
Problem: Jayco, inc. (jayco) is recalling certain 2014-2018 precept motorhomes built on ford f53 chassis. the hydraulic lines may have been incorrectly routed too close to the exhaust without a heat shield.
Risk: Incorrect routing of the hydraulic line can cause the line to melt from the exhaust heat, resulting in a loss of braking, increasing the risk of a crash or fire.
Fix: Jayco will notify owners, and dealers will inspect and correct the hydraulic line routing as necessary and install a heat shield, free of charge. the recall began november 14, 2019. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9903440.
Electrical System #19V270000 · 2019 · 4,519 units
Problem: Jayco, inc. (jayco) is recalling certain 2014-2019 precept, 2016-2019 alante and 2019 precept prestige motorhomes built on a ford f53 chassis. the blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
Risk: If the wiring in the circuit overheats, it can increase the risk of fire.
Fix: Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. the recall began april 16, 2019. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9903432.
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