Jayco Quest FW problems & recalls

Problem: On certain 5th wheels, in excess towing conditions, stress cracks can begin to occur at the connecting point between the pin box side plate and the pin box rear tube causing a potential tearing of the pin box side plates and the rear pin box tube.

Risk: This could result in the unit being partially or fully detached from the tow vehicle, which resulting potential property damage or injury.

Fix: Dealers will reinforce the pin box connecting point. owner notification began during january 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-877-825-4782.

Problem: On certain travel trailers, motor homes, and fifth wheel campers equipped with norcold refrigerator cooling units, model numbers n841, n821, n641, and n621. these refrigerators can experience a cooling system leak caused by operation in the ac electric mode. if a leak occurs, the cooling performance of the refrigerator will deteriorate, requiring immediate replacement of the cooling unit.

Risk: Extended operation of a leaking cooling unit in the ac electric mode can result in a fire.

Fix: Norcold will inspect and replace the refrigerator cooling units. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact norcold at 1-800-767-9101 or jayco at 1-574-825-0608.