K-Z New Vision problems & recalls

Problem: Kzrv is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. the plug in remote control receiver for the fireplace can overheat.

Risk: This could result in a fire.

Fix: Kzrv is working with dimplex and will provide owners a free replacement plug-in remote control kit. the safety recall began on february 17, 2011. owners may contact dimplex north america customer service at 1-888-346-7539.

Problem: Kzrv is recalling 332 my 1999-2001 travel trailers equipped with norcold refrigerators. a fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak.

Risk: Extended operation of a leaking cooling unit could lead to a fire from gas which might escape.

Fix: Kzrv is working with norcold to repair these refrigerators (please see 08e030). norcold will provide thermal switch kits to owners along with the necessary forms and instructions. owners may contact norcold at 1-800-767- 9101 or kzrv at 1-800-768-4016.

Problem: On certain travel and fifth wheel trailers equipped with hickory springs 'big easy triple steps,' an improper engagement of the bottom step pivot arm with the formed stop edge of the middle step support bracket can result in the bottom step rotating to an unsafe downward angle.

Risk: A person could be injured should the step give way while being used to enter or exit the trailer.

Fix: Dealers will inspect the trailers for the manufacturing date sticker to verify the date of production of the step and, if necessary, will weld stock to each side of the lower (triple) step stop edges. the recall began on march 21, 2007. owners may contact kzrv at 1-800-768-4016.

Problem: Certain fifth wheel and travel trailers equipped with norcold refrigerator cooling units model numbers 1200lr and 1200rim with serial numbers between 700000 and 1008700. these refrigerators can experience low cycle fatigue failure which can lead to the liquid solution slowly leaking from the sealed, pressurized cooling unit through a small crack.

Risk: If a leak occurs and the unit is continually operated, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.

Fix: Norcold will notify its customers and provide a replacement cooling unit free of charge. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact norcold service center at 1-800-667-3005.