Monaco Windsor problems & recalls

Problem: Monaco is recalling certain motor homes equipped with norcold refrigerators. A fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak.

Risk: Extended operation of a leaking cooling unit could lead to a fire from gas which might escape.

Fix: Monaco is working with norcold to repair these refrigerators. Norcold will provide thermal switch kits to owners along with the necessary forms and instructions. The recall began on August 29, 2008. Owners may contact norcold at 1-800-767-9101 or Monaco at 1-800-685-6545.

Problem: On certain motor homes built with cummins isl cm850 diesel engines, the connecting rod contains a machining defect in the wrist pin bushing of the rod that could cause a seizure of the piston pin.

Risk: If allowed to progress, this can lead to engine failure with the possibility of the rod rupturing the lock cavity, oil and debris on the roadway and vehicle crash.

Fix: Monaco is working with cummins to recalibrate the engine control module and enhance the engine protection system enabling it to provide early detection of the failure mode and avoid more serious engine damage and resultant safety hazard. Cummins will also install a new valve cover with a crankcase pressure sensor free of charge (please see 07E033). Owners may contact cummins at 800-343-7357 or…

Problem: On certain motor homes, the headlight switch in the front electrical box/firewall can overload.

Risk: Changes in the component supplier relay requirements with an updated controller were causing the headlights to stop functioning without warning. This could potentially cause a crash while driving at night.

Fix: Dealers will install a new wiring harness. The recall began on September 30, 2005. Owners may contact Monaco at 1-800-685-6545.

Problem: On certain class a motor homes equipped with vehicle systems' aqua-hot and hydro-hot water heaters, which use webasto burner tubes, the burner tubes do not meet specifications and could fail prematurely.

Risk: The surface temperature of the exhaust tube exiting from the heater can increase and could potentially ignite combustible materials in or around the vehicle.

Fix: Dealers will replace the combustion chambers (burner tubes) with a new one free of charge. Owners may contact Monaco at 1-800-685-6545.

Problem: On certain motor homes, the water heater exhaust on the curve side wall under the back side of the kitchen slideout room box terminates under the slide box when in the extended position. This design could create a risk of migration of carbon monoxide into the interior of the motor home.

Risk: Exposure of the occupants to carbon monoxide could result in injury or death.

Fix: Dealers will replace the water heater with a 16 gallon atwood unit that has a different exhaust termination. The recall began March 25, 2005. Owners should contact Monaco at 1-800-685-6545.

Problem: On certain motor homes manufactured with optional aqua hot hydronic heaters, the exhaust termination for the heater was located under the bedroom slide out, when it should have been placed beyond the periphery of the vehicle.

Risk: This makes it possible for fumes to enter the coach and possibly allow carbon monoxide fumes to vent into the motor home, which could result in serious injury or death to the passengers.

Fix: For the 2003 motor homes, dealers will use the existing pipe from the aqua hot hydronic heater, and repair it so that the end termination will be to the passenger side of the motor home. For the 2004 and 2005 motor homes, dealers will add an exhaust pipe to the existing exhaust system from the aqua hot hydronic heater. The additional pipe will be installed so that the end termination will also be…

Problem: On certain motorhomes equipped with cummins engines, oil can leak into the engine compartment from a crack in the cup plug.

Risk: Oil leakage on a hot engine can result in an engine compartment fire, possibly resulting in injuries.

Fix: Cummins is conducting the owner notification and remedy for this campaign. Cummins will install a steel cup plug boss cap to all affected engines. Owners should contact cummins customer assistance center at 1-800-343-7357 or Monaco at 1-800-685-6545.

Problem: Certain motor homes had a water line (thermoid value-flex/gs) installed to the aqua-hot heating system unit ("aqua hot") when a fuel line should have been used.

Risk: The incorrect line may allow seepage of fuel and vapors into the bay area of the motor home, creating the potential for an explosion or fire which could result in personal injury.

Fix: Dealers will remove the incorrect water line and replace it with the correct fuel line. Owner notification is expected to begin during May or June 2004. Owners should contact Monaco at 1-800-498-9478.

Problem: Certain motorhomes fail to comply with the requirements of Federal Motor Vehicle Safety Standard no. 207, "seating systems," and no. 210 "seat belt assembly anchorages." The seat belt anchorage bolts can fail.

Risk: The seat belt buckle anchorage can separate from the seat frame, which could result in a crash.

Fix: Dealers will inspect the belt latch bolt and install a bushing and a grade 5 bolt. Owner notification began March 8, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Monaco at 1-800-685-6545 or villa international at 714-535-7272.

Problem: On certain motorhomes certification tags were omitted on the cloth covered front and rear brake line assemblies.

Risk: This does not comply with the standard.

Fix: Dealers will install new front and rear cloth covered brake lines that have the required certification tags. Owner notification began October 20, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Monaco at 1-877-466-6226.

Problem: On certain motorhomes, fifth wheels and travel trailers equipped with norcold refrigerator cooling units model numbers 1200lr and 1200rim, these refrigerators can experience low cycle fatigue failure which can lead to the liquid solution slowly leaking from the sealed, pressurized cooling unit through a small crack.

Risk: If a leak occurs and the unit is continually operated, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.

Fix: Norcold will notify its customers and provide a replacement cooling unit free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact norcold service center at 1-800-667-3005 or Monaco at 574-862-7211.

Problem: On certain motor homes, the taillight socket could fail and cause the taillight housing to melt.

Risk: If the taillight housing melted, it could leave the motor home without brake lights and taillights, increasing the risk of a crash.

Fix: Dealers will install a new taillight socket and connector. Owner notification began January 10, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Monaco at 1-800-685-6545.