Nexus Viper problems & recalls
NHTSA records for 2017–2022: 2 recall campaigns and 2 owner complaints. Pick a model year.
By year
What owners complain about (all years)
Recent recalls
Equipment #23V052000 · 2023 · 103 units
Problem: Nexus rv's, llc (nexus rv's) is recalling certain 2022 triumph, phantom, viper, ghost, rebel, wraith, and verrado motorhomes, equipped with certain electric retractable awnings. the welded seam on the fabric may separate, potentially allowing the awning to drop beyond normal operation.
Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
Fix: Dealers will inspect and replace the awnings, if necessary, free of charge. owner notification letters were mailed october 17, 2022. owners may contact nexus rv's customer service at 1-574-970-0848. nexus rv's number for this recall is 058-001-2022 lippert.
Equipment #21V780000 · 2021 · 2,000 units
Problem: Nexus rv's, llc (nexus) is recalling certain 2018-2020 nexus bentley, bentley diamond, evoque, ghost, maybach, wraith, phantom, triumph, and viper recreational vehicles, built on international or ford chassis. these vehicles are equipped with certain dometic 3-burner cooking stoves. the saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Nexus will work with dometic, who will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. owner notification letters were mailed december 10, 2021. owners may contact nexus customer service at 1-574-970-0848.
Fix it, equip it, or try one first
Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.
Rent one from an owner to test it on a real trip.
Heads up: we may earn a commission if you buy through these links, at no extra cost to you. Disclosure