Starcraft Starquest problems & recalls

Problem: Starcraft bus (starcraft) is recalling certain model year 2002-2007 allstar, starquest, starlite, and ultrastar commercial buses manufactured january 1, 2002, to september 30, 2007. the affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (gvwr). as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: If the buses are loaded beyond the gvwr rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.

Fix: Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the gvwr on the existing label. this work will be done free of charge. the recall began on september 8, 2015. owners may contact starcraft customer service at 1-800-348-7440. star

Problem: Starcraft bus (starcraft) is recalling certain model year 2006-2015 allstar, starlite, starquest, and senator ii transit buses manufactured june 20, 2006, to february 17, 2015 and built on a gm chassis. the affected vehicles are equipped with trans-air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by trans-air personnel. after installing a compressor, a power distribution terminal strip may not have been properly reconnected.

Risk: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.

Fix: Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. the recall began on august 17, 2015. owners may contact starcraft customer service at 1-800-348-7440. starcraft's number for this recall is 15v-213.

Problem: Starcraft bus is recalling certain model year 2010-2013 allstar xl, ultrastar, allstar, starlite, starquest, xpress, prodigy, quest, and allstar mvp transit buses built on ford cutaway chassis equipped with ford 5.4l or 6.8l engines and trans/air-brand air compressors. in the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.

Risk: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.

Fix: Starcraft bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. the recall began on february 19, 2014. customers may contact starcraft at 1-800-347-7440.

Problem: Starcraft is recalling certain model year 2006-2010 buses equipped with braun century-2 and/or vista-2 wheelchair lifts. over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

Risk: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. if this occurs when the lift platform is in an elevated position, the wheelchairâ’s occupant could fall and sustain injury.

Fix: Starcraft will notify owners, and the repairs will be performed by authorized braun dealers free of charge. owners may contact starcraft bus at 1-800-347-7440.

Problem: Starcraft is recalling certain model year 2006 and 2007 transit buses built on ford and freightliner chassis and equipped with carrier genv em-1 evaporator units. due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.

Risk: If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.

Fix: Starcraft will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. this service will be performed free of charge. the recall began in november 2011. (see carrier's recall campaign 11e-003.) owners may contact carrier at 1-800-348-7440.

Problem: On certain transit buses equipped with ricon platform style wheelchair lifts, the wheelchair lift vertical support arms were improperly welded.

Risk: During passenger operations it may not be possible to close the lift door causing the vehicle interlocks to remain engaged preventing movement of the buses or the ability to load or unload passengers with disabilities from the vehicle.

Fix: Ricon is conducting this recall and will replace the two vertical arms even if only one arm is cracked (please see 06e008). owners may contact starcraft bus at 800-348-7440 or ricon at 1-818-267-3000.

Problem: Certain transit buses fail to comply with the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release." the rear door is not labeled correctly to identify that it is an emergency exit and instructions for opening the door are not affixed to the door.

Risk: If the operation of the emergency exit door is not understood, an occupant may not be able to open the door and exit the vehicle in the event of a crash.

Fix: Dealers will inspect and install an emergency exit sign above the rear door. instructions for opening the door will be mounted near the handle of the door free of charge. the recall began on february 15, 2005. owners may contact starcraft at 1-800-348-7440.