MotorDeets

Thor Motor Coach Chateau Citation problems & recalls

NHTSA records for 2004–2020: 7 recall campaigns and 2 owner complaints. Pick a model year.

2004200520062007200820092010201120122013201420152016201720182020

By year

YearRecallsComplaints
200410
200510
200610
200710
200810
200910
201010
201120
201210
201310
201410
201531
201610
201710
201811
202030

What owners complain about (all years)

Structure1
Fuel/Propulsion System1

Recent recalls

Seats, Air Bags #20V444000 · 2020 · 463 units

Problem: Thor motor coach (thor) is recalling certain 2020-2021 daybreak, four winds, quantum, delano, tiburon, chateau and freedom elite motorhomes and 2020 gemini, chateau citation, compass, siesta, and synergy motorhomes built on sprinter van chassis (platform 970 (vs30), equipped with swivel seats. the wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Risk: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Fix: Thor will notify owners, and mercedes-benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. this recall began august 13, 2020. owners may contact thor customer service at 1-877-855-2867 mercedes-benz customer service at 1-877-762-8267. thor's number for this recall is rc000200.

Structure, Service Brakes, Hydraulic #20V312000 · 2020 · 566 units

Problem: Thor motor coach (tmc) is recalling certain 2020 daybreak, four winds, delano, gemini, quantum, tiburon, chateau citation, compass, chateau, siesta, freedom elite, and synergy motorhomes built on mercedes benz sprinter chassis [platform 907 (vs30)]. the rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Risk: If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.

Fix: Tmc will notify owners, and an authorized mercedes-benz dealer will inspect the brake hoses for chafing and replacement if necessary. the fender liner will also be altered to permit more clearance. all repairs will be performed free of charge. this recall began june 25, 2020. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000191.

Equipment, Power Train #20V308000 · 2020 · 566 units

Problem: Thor motor coach (tmc) is recalling certain 2020 daybreak, four winds, delano, gemini, quantum, tiburon, chateau citation, compass, chateau, siesta, freedom elite, and synergy motorhomes built on mercedes-benz sprinter chassis [platform 907 (vs30)] equipped with automatic transmissions. the owner's manual does not correctly specify the certain conditions under which the automatic parking function (auto-p) operates.

Risk: If a customer were to rely on the auto-p function as described in the operator's manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Fix: Tmc will notify owners, and a mercedes benz dealer will supplement the operator's manual with a correct description of the auto-p function equipped in the vehicle. this recall began june 25, 2020. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000190.

Equipment #17V758000 · 2017 · 110,400 units

Problem: Thor motor coach (thor) is recalling various 2003-2018 recreational vehicles, equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. see a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v758-5764.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rm

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Thor will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact thor customer service at 1-877-500-1020, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.

Equipment #15V004000 · 2015 · 154 units

Problem: Thor motor coach (tmc) is recalling certain model year 2015 challenger, four winds 5000, hurricane, miramar, chateau citation, chateau, windsport, and palazzo motorhomes manufactured april 24, 2014, to december 11, 2014, and equipped with certain latitude awnings manufactured by carefree of colorado. the affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification.

Risk: The screws could fail, causing the supporting bracket to fail, and the awning to fall and potentially strike and injure a person beneath it.

Fix: Tmc will notify owners, and dealers will remove and replace the defective screws, free of charge. the recall began january 23, 2015. owners may contact tmc customer service at 1-877-500-1020. tmc's number for this recall is rc000097.

Equipment #14V695000 · 2014 · 215 units

Problem: Thor motor coach (thor) is recalling certain model year 2015 four winds 5000, hurricane, miramar, chateau citation, chateau, four winds siesta, windsport, and freedom elite motorhomes manufactured august 7, 2014, to october 17, 2014. the affected motorhomes have awnings whose mounting brackets may crack, and the awnings may fall.

Risk: If an awning falls, there is an increased risk of injury to anyone under the awning.

Fix: Thor has notified owners, and dealers will replace the defective mounting brackets, free of charge. the recall began on november 10, 2014. owners may contact thor customer service at 1-877-855-2867. thor's number for this recall is rc000095.

Equipment #11V178000 · 2011 · 1,175 units

Problem: Thor motor coach (tmc) is recalling certain recreational vehicles manufactured from march 9, 2010, through march 9, 2011. the wiring for the oxygen (o2) sensor that connects to the catalytic converter may not be properly secured. when not secured, wiring can fall onto the exhaust, melt, and short out causing a check engine light (cel) and, in some cases, the engine to shut down while driving.

Risk: An engine shut down while driving increases the risk of a crash.

Fix: Dealers will secure the oxygen sensor by installing a clamp and by adding an additional fastener free of charge. the safety recall began on march 31, 2011. owners may contact tmc warranty service department at 1-877-500-1020.

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