Thor Palazzo problems & recalls

Problem: Thor motor coach (tmc) is recalling certain 2019-2020 challenger, miramar, magnitude, outlaw, omni, and palazzo motorhomes. the vehicle control system software may cause the slide-out room to move unexpectedly.

Risk: Unexpected movement of the slide-out room can increase the risk of a injury.

Fix: Tmc will notify owners, and dealers will update the affected software, free of charge. the recall is expected to begin august 28, 2019. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000170.

Problem: Thor motor coach (tmc) is recalling certain 2018-2019 aria, and 2019 palazzo motorhomes built on a daimler trucks north america (dtna) chassis equipped with detroit axle axles. the affected vehicles may have loose steering and tie rod arm bolts.

Risk: Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.

Fix: Tmc has notified owners, and dtna dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. the recall began on march 15, 2019. owners may contact daimler trucks north america at 1-800-547-0712 to locate a qualified service center or may contact tmc customer service at 1-877-855-2867. tmc

Problem: Thor motor coach (tmc) is recalling certain 2017 tuscany xte and 2017-2019 venetian, aria, tuscany, and palazzo motorhomes built on freightliner custom chassis corporation chassis. the power distribution module (pdm) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk: Nonfunctioning lights can increase the risk of a crash.

Fix: The remedy for this recall is still under development. daimler trucks north america, the manufacturer of the chassis began issuing owners an interim notification on october 24, 2018, and will send a second notification when parts become available. the recall began october 30, 2018. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000163.

Problem: Thor motor coach (thor) is recalling various 2003-2018 recreational vehicles, equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. see a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v758-5764.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rm

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Thor will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact thor customer service at 1-877-500-1020, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.

Problem: Thor motor coach (tmc) is recalling certain 2017-2018 challenger, axis, chateau, four winds, hurricane, miramar, palazzo, tuscany, vegas, venetian, and windsport motorhomes. the cargo carrying capacity (ccc) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "tires and rims for motor vehicles over 10,000lbs."

Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

Fix: Tmc will notify owners and send them corrected labels, free of charge. the recall began on november 15, 2017. owners may contact tmc customer service at 1-877-500-1020. tmc's number for this recall is rc000147.

Problem: Thor motor coach (tmc) is recalling certain 2014-2016 ace, challenger, daybreak, hurricane, miramar, outlaw, windsport, palazzo, tuscany, and tuscany xte motorhomes. the windshield wipers may fail due to the system being incorrectly installed or secured.

Risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Fix: Tmc will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. the recall began on september 27, 2017. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000146. note: although some of the vehicles included in this recall have previously been remedie

Problem: Thor motor coach (tmc) is recalling certain 2017 palazzo 36.1 and 36.3 motorhomes. the federal certification label on these vehicles indicates an incorrect front tire rim size. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: If the front rim is replaced based on the incorrect label information, it can cause an unsafe driving condition, increasing the risk of a crash.

Fix: Tmc will notify owners and will provide corrected replacement labels, free of charge. the recall began on june 2, 2017. owners may contact tmc customer service at 1-877-500-1020. tmc's number for this recall is rc000133.

Problem: Thor motor coach (tmc) is recalling certain 2014-2015 tuscany, tuscany xte and palazzo motorhomes. the windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

Risk: If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

Fix: Tmc will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. the recall began on april 12, 2017. owners may contact tmc customer service at 1-877-500-1020. tmc's number for this recall is rc000128.

Problem: Thor motor coach (tmc) is recalling certain model year 2016 tuscany xte, palazzo, and 2016-2017 venetian motorhomes manufactured september 9, 2015, to january 12, 2016. the front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.

Risk: If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.

Fix: Tmc will notify owners, and detroit axle service centers, subsidiaries of daimler trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. the recall began on july 22, 2016. owners may contact thor motor coach customer service department at 1-877-500-1020, or daimler trucks north america llc at 1-800-547-0712, or e-mail them at dtna.warranty.campaigns@daimler.c

Problem: Thor motor coach (tmc) is recalling certain model year 2015 challenger, four winds 5000, hurricane, miramar, chateau citation, chateau, windsport, and palazzo motorhomes manufactured april 24, 2014, to december 11, 2014, and equipped with certain latitude awnings manufactured by carefree of colorado. the affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification.

Risk: The screws could fail, causing the supporting bracket to fail, and the awning to fall and potentially strike and injure a person beneath it.

Fix: Tmc will notify owners, and dealers will remove and replace the defective screws, free of charge. the recall began january 23, 2015. owners may contact tmc customer service at 1-877-500-1020. tmc's number for this recall is rc000097.