2020 Chevrolet Silverado 3500: Recalls, Problems & MPG
Here are the deets on the 2020 Chevrolet Silverado 3500: 8 recalls, 42 owner complaints.
Recalls
8 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Seat belts Vehicle recall #19V814000 · 2019 · 556,399 vehicles
What's wrong: When the front seat belt pretensioners deploy, hot gas May vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Why it matters: A vehicle fire could result if materials ignite inside the vehicle.
The fix: Gm will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019.
Latches & locks Vehicle recall #20V142000 · 2020 · 1,909 vehicles
What's wrong: The hood-latch striker wires May not have been heat-treated properly, possibly causing them to fracture.
Why it matters: If a striker wire fractures, the hood May open unexpectedly while driving, increasing the risk of a crash.
The fix: Gm will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020.
Latches & locks, Body & structure Vehicle recall #20V324000 · 2020 · 272 vehicles
What's wrong: Some of the vehicles in 20v-324 were not part of recall 20v-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for safety recall 20v-142 May not have been heat-treated properly, possibly causing them to fracture.
Why it matters: If a striker wire fractures, the hood May open unexpectedly while driving, increasing the risk of a crash.
The fix: Gm will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020.
Airbags Vehicle recall #20V446000 · 2020 · 769 vehicles
What's wrong: General motors, LLC. (gm) is recalling certain 2020 Buick enclave, Cadillac xt5 and xt6, Chevrolet blazer, silverado 1500, 2500 and 3500 and traverse and GMC acadia and sierra 1500, 2500 and 3500 vehicles. The diffuser component of the roof-rail air bag (rrab) inflator May not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Why it matters: If the diffuser separates from the inflator during deployment, rrab performance May be degraded, increasing the risk of injury in a crash.
The fix: Gm will notify owners, and dealers will replace the suspect rrab modules, free of charge. The recall began September 3, 2020.
Seat belts, Seat belts Vehicle recall #20V792000 · 2020 · 624,216 vehicles
What's wrong: The seat belt brackets May not be secured to the seat frame in the front-row center seating position.
Why it matters: If a seat-belt bracket is not secured, the seat belt May not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
The fix: Gm will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021.
Latches & locks Vehicle recall #24V060000 · 2024 · 570,434 vehicles
What's wrong: The tailgate's electronic gate-release switch May short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Why it matters: An unlatched tailgate May open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.
Transmission & drivetrain, Transmission & drivetrain Vehicle recall #24V797000 · 2024 · 463,295 vehicles
What's wrong: The transmission control valve May fail and cause the rear wheels to lock-up.
Why it matters: Rear wheel lock-up can increase the risk of a crash.
The fix: Dealers will install new transmission control module software, free of charge. Gm will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024.
Transmission & drivetrain, Transmission & drivetrain Vehicle recall #26V083000 · 2026 · 1,055 vehicles
What's wrong: The transmission control valve May fail and cause the rear wheels to lock up.
Why it matters: Rear wheel lock up increases the risk of a crash.
The fix: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 1 mention a fire, 0 injuries and 0 deaths were reported.
What owners describe
- Transmission & drivetrain (16): the most common themes are hard / delayed shifting (9), warning light on (5).
- Brakes (7): the most common themes are noise or vibration (2), brake failure / soft pedal (2).
- Engine (6): the most common themes are warning light on (3).
- Electrical (5): the most common themes are warning light on (2).
The 2020 Chevrolet Silverado 3500 has 42 owner complaints, ranking #13 of 32 Silverado 3500 model years for complaints (about average; the typical year has 34). Complaints peaked in 2025 (13 filed that year). The typical problem showed up when the car was about 4 years old, at a median of 40,000 miles. Neighboring years: 2019 (22 complaints, 7 recalls), 2021 (41 complaints, 5 recalls).
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2020 Chevrolet Silverado 3500.
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FAQ
Does the 2020 Chevrolet Silverado 3500 have any recalls?
Yes. NHTSA lists 8 vehicle recalls for the 2020 Chevrolet Silverado 3500. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2020 Chevrolet Silverado 3500 problems?
Owners have filed 42 complaints with NHTSA. The most-reported areas are transmission & drivetrain (16), brakes (7), engine (6).
Where can I get a 2020 Chevrolet Silverado 3500 repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.