2017 Chrysler Pacifica Plug-in Hybrid: Recalls, Problems & MPG
Here are the deets on the 2017 Chrysler Pacifica Plug-in Hybrid: 6 recalls, 79 owner complaints.
Recalls
6 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Hybrid system Vehicle recall #17V371000 · 2017 · 1,375 vehicles
What's wrong: The affected vehicles have diodes in the power inverter module ("pim") that May fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Why it matters: A vehicle that suddenly cannot be driven, increases the risk of a crash.
The fix: Chrysler will notify owners, and dealers will reprogram the powertrain control module, battery pack control module, on board charging module, and pim, free of charge. The pim will be replaced as necessary. The recall began on September 14, 2017.
Equipment Vehicle recall #17V375000 · 2017 · 100 vehicles
What's wrong: The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 110, "tire selection and rims."
Why it matters: The incorrect tire label May cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017.
Hybrid system, Engine & cooling Vehicle recall #18V740000 · 2018 · 10,260 vehicles
What's wrong: After the vehicle has been operating in phev propulsion mode, the gas-fueled engine May not restart properly resulting in unburned fuel entering the exhaust catalyst.
Why it matters: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst May ignite increasing the risk of a fire.
The fix: Fca will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018.
Electrical, Electrical Vehicle recall #20V334000 · 2020 · 23,079 vehicles
What's wrong: The 12 volt isolator post located behind the driver's seat May develop high resistance.
Why it matters: A high resistance electrical connection May result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
The fix: Fca will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be…
Hybrid system Vehicle recall #22V077000 · 2022 · 16,741 vehicles
What's wrong: A vehicle fire can occur when parked, even with the ignition in the "off" position.
Why it matters: A vehicle fire increases the risk of injury.
The fix: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (bpcm) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs…
Hybrid system Vehicle recall #24V536000 · 2024 · 15,910 vehicles
What's wrong: The battery pack May cause a vehicle fire when parked, even with the ignition in the "off" position.
Why it matters: A vehicle fire increases the risk of injury.
The fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (bpcm) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs…
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 5 mention a fire, 4 injuries and 0 deaths were reported.
What owners describe
- Electrical (31): the most common themes are electrical failure (17), fire / smoke (14).
- Hybrid system (19): the most common themes are warning light on (4), electrical failure (3), stalls / loses power (2).
- Fuel & propulsion (18): the most common themes are fire / smoke (8), stalls / loses power (5), electrical failure (5).
- Engine (17): the most common themes are stalls / loses power (6), warning light on (6), electrical failure (5).
The 2017 Chrysler Pacifica Plug-in Hybrid has 79 owner complaints, ranking #3 of 10 Pacifica Plug-in Hybrid model years for complaints (about average; the typical year has 61). Complaints peaked in 2022 (44 filed that year). The typical problem showed up when the car was about 5 years old, at a median of 11,500 miles. Neighboring years: 2018 (223 complaints, 6 recalls).
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2017 Chrysler Pacifica Plug-in Hybrid.
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Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
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FAQ
Does the 2017 Chrysler Pacifica Plug-in Hybrid have any recalls?
Yes. NHTSA lists 6 vehicle recalls for the 2017 Chrysler Pacifica Plug-in Hybrid. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2017 Chrysler Pacifica Plug-in Hybrid problems?
Owners have filed 79 complaints with NHTSA. The most-reported areas are electrical (31), hybrid system (19), fuel & propulsion (18).
Where can I get a 2017 Chrysler Pacifica Plug-in Hybrid repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.