NHTSA recall 19V787000

Communication · Mercedes-Benz USA, LLC

November 1, 2019report date

24,226units affected

Vehicle recalltype

Details

What's wrong: Mercedes-Benz USA, LLC. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19V787-4620.pdf

Why it matters: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

The fix: Mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began December 23, 2019.

Affected vehicles on MotorDeets

All model years NHTSA lists

2014 Mercedes Benz B-Class Electric, 2015 Mercedes Benz B-Class Electric, 2013 Mercedes-Benz Amg C63, 2014 Mercedes-Benz Amg C63, 2015 Mercedes-Benz Amg C63, 2016 Mercedes-Benz Amg C63, 2015 Mercedes-Benz Amg C63S, 2016 Mercedes-Benz Amg C63S, 2017 Mercedes-Benz Amg C63S, 2014 Mercedes-Benz Amg Cla45, 2015 Mercedes-Benz Amg Cla45, 2016 Mercedes-Benz Amg Cla45, 2013 Mercedes-Benz Amg E63S, 2014 Mercedes-Benz Amg E63S, 2015 Mercedes-Benz Amg E63S, 2016 Mercedes-Benz Amg G65, 2015 Mercedes-Benz Amg Gla45, 2016 Mercedes-Benz Amg Gla45, 2016 Mercedes-Benz Amg Gle63, 2017 Mercedes-Benz Amg Gls63, 2017 Mercedes-Benz Amg Gt, 2016 Mercedes-Benz Amg Gt S, 2017 Mercedes-Benz Amg Gt S, 2013 Mercedes-Benz Amg Ml63, 2014 Mercedes-Benz Amg Ml63, 2015 Mercedes-Benz Amg Ml63, 2015 Mercedes-Benz Amg S65, 2016 Mercedes-Benz Amg S65, 2016 Mercedes-Benz Amg Sl63, 2013 Mercedes-Benz Amg Slk55, 2015 Mercedes-Benz Amg Slk55, 2014 Mercedes-Benz B 250E, 2015 Mercedes-Benz B 250E, 2016 Mercedes-Benz B 250E, 2017 Mercedes-Benz C 300, 2013 Mercedes-Benz C250, 2014 Mercedes-Benz C250, 2015 Mercedes-Benz C250, 2013 Mercedes-Benz C300, 2014 Mercedes-Benz C300, 2015 Mercedes-Benz C300, 2016 Mercedes-Benz C300, 2013 Mercedes-Benz C350, 2014 Mercedes-Benz C350, 2015 Mercedes-Benz C350, 2016 Mercedes-Benz C350E, 2015 Mercedes-Benz C400, 2016 Mercedes-Benz C450, 2014 Mercedes-Benz Cla250, 2015 Mercedes-Benz Cla250, 2016 Mercedes-Benz Cla250, 2016 Mercedes-Benz Cls 400, 2016 Mercedes-Benz Cls 550, 2016 Mercedes-Benz Cls 63S, 2015 Mercedes-Benz Cls400, 2013 Mercedes-Benz Cls550, 2014 Mercedes-Benz Cls550, 2015 Mercedes-Benz Cls550, 2013 Mercedes-Benz Cls63, 2014 Mercedes-Benz Cls63, and 105 more.

Recalls can cover only some VINs. Check yours on NHTSA's official recall page for 19V787000.

Source: NHTSA recall records. Summary shortened; the official notice has the full text.