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Crossroads Rushmore problems & recalls

NHTSA records for 2011–2016: 5 recall campaigns and 0 owner complaints. Pick a model year.

201120122013201420152016

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YearRecallsComplaints
201120
201220
201320
201420
201510
201610

Recent recalls

Equipment #17V755000 · 2017 · 1,205,997 units

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Equipment #14V134000 · 2014 · 298 units

Problem: Crossroads rv is recalling certain model year 2014 redwood and rushmore trailers manufactured between march 8, 2013, and february 27, 2014, equipped with certain frigidaire kg-series microwaves, models cfmv152clb and cfmv154cls, manufactured january 27, 2013, through april 10, 2013, in the serial number range kg30607951 through kg31600670. in the affected vehicles, the microwave may start on its own and begin heating when unattended.

Risk: If the microwave starts on its own and there are contents inside, a fire could result.

Fix: Crossroads rv will notified owners, and dealers will repair the membrane/keypad component, free of charge. the recall began in may 2014. owners may contact crossroads at 1-855-226-7496.

Equipment #13V090000 · 2013 · 160 units

Problem: Crossroads rv (crossroads) is recalling certain model year 2013 redwood, rushmore, and elevation trailers manufactured january 17, 2013, through february 19, 2013. the trailers are equipped with power converters that supply a/c power. these converters have internal components that may short circuit.

Risk: A short circuit may lead to a vehicle fire.

Fix: Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. the recall began on march 21, 2013. customers may contact crossroads customer service at 1-855-226-7496 or by email at service@crossroadsrv.com.

Wheels #12V023000 · 2012 · 172 units

Problem: Crossroads rv is recalling certain model year 2012 rushmore and elevation recreational vehicles manufactured from june 1, 2011, through january 12, 2012, with panther style 16┠8-lug aluminum wheels. these vehicles have been manufactured with an incorrect wheel center cap. the center cap that was assembled with the trailer did not provide adequate clearance to allow the wheel to fully seat on the hub face of the axle. this can result in a wheel becoming loose and potentially coming off of the trailer.

Risk: A wheel separation can lead to loss of control of the trailer increasing the risk of a crash, serious injuries, or damage to others.

Fix: Crossroads rv will notify owners, and replace the center caps free of charge. the safety recall began on march 12, 2012. owners may contact crossroads rv at 1-888-226-7496.

Electrical System #11V280000 · 2011 · 12 units

Problem: Crossroads rv is recalling certain model year 2011 rushmore and seville recreational vehicles manufactured from june 21, 2010, through december 15, 2010. the electrical transfer switch wire was installed incorrectly and the transfer switch could send 220 volt current instead of 110 volt current through the trailer's electrical system.

Risk: This voltage increase could lead to overheating of the electrical system resulting in a fire or property damage.

Fix: Crossroads will inspect and if necessary rewire the transfer switch to the correct specification, free of charge. the safety recall began on may 20, 2011. owners may contact crossroads rv at 888-226-7496.

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