Crossroads Zinger problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2022 crossroads zinger travel trailers. the furnace vent extension may not have been installed, which can cause carbon monoxide to enter the vehicle living area.

Risk: Carbon monoxide inside the vehicle can increase the risk of injury or death.

Fix: Dealers will inspect and install the exterior vent panel, as necessary, free of charge. owner notification letters were mailed may 19, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-431.

Problem: Keystone rv company (keystone) is recalling certain 2018 keystone passport, summerland and hideout, dutchmen aspen trail and coleman, and crossroads zinger recreational trailers. these vehicles are equipped with norcold n306 mini refrigerators that may have a loose or missing propane gas valve test port screw.

Risk: The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.

Fix: Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. the recall began on april 23, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-315.

Problem: Keystone rv company (keystone) is recalling certain 2018 crossroads zinger and longhorn recreational trailers. the ground wire at the gfci receptacle may be improperly installed, possibly resulting in an electrical short.

Risk: An electrical short can increase the risk of a fire.

Fix: Keystone will notify owners, and dealers will inspect the connection at the gfci receptacle, correcting the ground wire connection as necessary, free of charge. the recall began on march 20, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-314.

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Problem: Keystone rv company (keystone) is recalling certain 2018 crossroads cruiser and 2017-2018 crossroads sunset, volante, and zinger recreational vehicles, equipped with flame king cook tops designed for outdoor use. the cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.

Risk: If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.

Fix: Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. if no damage exists, the fiber board regulator will be replaced. if damage is found on the fiber board, the cook top will be replaced, free of charge. the recall began on november 13, 2017. owners may contact keystone customer service at 1-855-226-7496. keystone's number for this

Problem: Ds corp dba crossroads rv (crossroads) is recalling certain model year 2016 cruiser, cruiser aire, rezerve, elevation, hampton, longhorn, longhorn rezerve, z1, zinger, and sunset trail recreational trailers. in the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Fix: Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. the recall began on april 14, 2015. owners may contact crossroads customer service at 1-855-226-7496. crossroads number for this recall is 37.

Problem: Crossroads rv is recalling certain model year 2015 sunset trail, zinger, and reserve recreational trailers manufactured february 20, 2014, through february 28, 2014. the affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Risk: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Fix: Crossroads rv will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. the recall began in april 2014. owners may contact crossroads at 1-855-226-7496.

Problem: Crossroads rv is recalling certain model year 2011-2012 zinger recreational vehicles. the federal identification tag on the vehicles contains incorrect, gross axle weight rating (gawr) and gross vehicle weight rating (gvwr) information. accordingly, the vehicles fail to comply with the requirements of part 567, "certification."

Risk: Should a consumer rely on the incorrect axle and weight rating information, the vehicle could be overloaded, causing a tire failure that could result in a crash causing personal or property damage.

Fix: Crossroads will replace the federal identification tag with one containing the correct weight ratings free of charge. the safety recall began on march 17, 2011. owners may contact crossroads rv at 1-888-226-7496.

Problem: Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. the plug in remote control receiver for the fireplace can overheat.

Risk: An overheated receiver could cause a fire.

Fix: Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. the safety recall began on january 28, 2011. owners may contact dimplex north america customer service at 1-888-346-7539 or crossroads at 888-226-7496.

Problem: Crossroads is recalling certain model year 2011 zinger and sunset trail trailers manufactured from august 15, 2010, through september 29, 2010, equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line.

Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

Fix: Crossroads is working with atwood and will replace or repair the stoves free of charge. all the affected vehicles are contained at crossroads' dealerships. therefore, an owner notification letter will not be issued for this campaign. owners may contact atwood at 1-574-266-4749 or crossroads at 1-888-226-7496.

Problem: Crossroads rv is recalling 17,353 my 2004-2007 cruiser, paradise pointe, my 2004 silverado, my 2005-2007 zinger, cross terrain, and my 2006-2007 belair, crossforce, and crossfire travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Fix: Crossroads rv is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduli

Problem: On certain fifth wheel and travel trailers equipped with lippert axles, due to mislocated spindle welds, the spindle may partially or completely separate from the axle tube and the wheel and hub assembly may come off the vehicle.

Risk: Sudden axle failure could result in a vehicle crash.

Fix: Lippert is conducting this recall and will inspect for mislocated welds and replace the axle if necessary (please see 06e-095). owners should contact lippert at 1-877-870-4900 or crossroads at 260-593-2866.