Cruiser RV Shadow Cruiser Ultra Lite problems & recalls
NHTSA records for 2015–2020: 4 recall campaigns and 1 owner complaint. Pick a model year.
By year
What owners complain about (all years)
Recent recalls
Equipment #20V140000 · 2020 · 5 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 shadow cruiser ultra lite trailers. the certification label indicates an incorrect gvwr and axle rating. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."
Risk: An incorrect gvwr could result in the vehicle being overloaded and the axles failing, increasing the risk of a crash.
Fix: Heartland will notify owners and send them corrected replacement labels, free of charge. the recall began may 11, 2020. owners may contact heartland customer service at 1-877-262-8032.
Suspension #18V633000 · 2018 · 129 units
Problem: Cruiser rv (cruiser) is recalling certain 2019 embrace, fun finder xtreme lite, mpg, radiance ultra lite and shadow cruiser ultra lite travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Fix: Cruiser will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. the recall began october 9, 2018. owners may contact cruiser customer service at 1-574-206-7920. cruiser's number for this recall is 99.03.15.
Equipment #17V751000 · 2017 · 36,037 units
Problem: Cruiser rv (cruiser) is recalling certain 2016-2017 boss, full house and fun finder signature, 2018 embrace and striker fw, 2013-2016 enterra and view finder signature, 2006-2016 fun finder, 2007-2015 fun finder xtra, 2015-2017 fun finder xtreme lite and shadow cruiser ultra lite, 2016-2018 mpg, 2013-2017 radiance, 2017-2018 radiance ultra lite, 2010-2016 shadow cruiser, 2015-2016 shadow cruiser le, 2017 south fork, 2014-2018 striker, 2009-2016 view finder lite, 2006-2007 liberty, 2007 land roamer, 2009-2012 view finder toy hauler, and 2006-2013 fun finder x recreational vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Cruiser will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact cruiser customer service at 1-866-277-5630, or kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.
Suspension #17V563000 · 2017 · 175 units
Problem: Cruiser rv (cruiser) is recalling certain 2018 shadow cruiser ultra lite recreational trailers, models id225rbs, id240bhs, id263rls, id279dbs, id280qbs and id289rbs. the axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up.
Risk: Improper brake function can increase the risk of a crash.
Fix: Cruiser has notified owners, and dealers will correct the axle installation, free of charge. the recall began on september 20, 2017. owners may contact cruiser customer service at 1-866-277-5630. cruiser's number for this recall is 99.03.13.
Fix it, equip it, or try one first
Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.
Rent one from an owner to test it on a real trip.
Heads up: we may earn a commission if you buy through these links, at no extra cost to you. Disclosure