Entegra Odyssey problems & recalls

Problem: Jayco, inc. (jayco) is recalling certain 2020-2022 entegra esteem, odyssey, and jayco greyhawk, redhawk, and greyhawk prestige motorhomes. an inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Risk: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

Fix: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. owner notification letters were mailed july 22, 2024. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2023 jayco greyhawk, redhawk, and entegra coach odyssey motorhomes. the bolt that secures the rear axle rotor to the wheel-hub may be improperly tightened, possibly resulting in wheel separation.

Risk: Wheel separation from the vehicle increases the risk of a crash.

Fix: Dealers will inspect the rear axle serial number, and if necessary, remove and inspect the rear axle rotor and hub assembly. if any bolts are found to be loose, the rotor and hub assembly will be replaced, free of charge. owner notification letters were mailed june 23, 2023. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2022 esteem, odyssey, redhawk, and greyhawk motorhomes built on ford chassis. the paint along the weld seam of the fuel tank may peel and lead to corrosion of the exposed metal, which can result in a fuel leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Ford dealers will inspect the fuel tank and replace, if necessary, free of charge. owner notification letters were mailed on may 31, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is ford 22v-925.

Problem: Jayco, inc. (jayco) is recalling certain 2022-2023 entegra accolade, accolade xl, anthem, aspire, cornerstone, emblem, esteem, expanse, expanse li, odyssey, qwest, reatta, reatta xl, jayco alante, greyhawk, greyhawk prestige, melbourne, melbourne prestige, precept, precept prestige, redhawk, redhawk se, seneca, seneca prestige, and seneca xt recreational vehicles. the certification labels may be missing the rear gross axle weight rating (gawr). as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

Fix: Dealers will install a new corrected certification label, free of charge. owner notification letters were mailed march 31, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903583.

Problem: Jayco, inc. (jayco) is recalling certain 2022 greyhawk, greyhawk prestige, melbourne, redhawk, and entegra coach odyssey vehicles. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning fabric, as necessary, free of charge. owner notification letters were mailed august 31, 2022. owners may contact jayco's customer service at 1-800-283-8267. jayco's number for this recall is 9903578.

Problem: Jayco, inc. (jayco) is recalling certain 2021-2022 jayco greyhawk, greyhawk prestige, redhawk, entegra esteem, and odyssey recreational vehicles. an inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Risk: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

Fix: Dealers will inspect the connection between the power steering lines and the hydroboost unit, and replace the power steering lines, as necessary, free of charge. owner notification letters were mailed june 15, 2022. owners may contact jayco customer service at jayco customer service at 1-800-283-8267. jayco's number for this recall is 22v-089.

Problem: Jayco, inc. (jayco) is recalling certain 2019-2020 jayco alante, precept, greyhawk, redhawk, entegra esteem, and odyssey motorhomes equipped with dometic 3 burner cooking stoves. the saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Risk: A gas leak can increase the risk of a fire.

Fix: Jayco will notify owners, and dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. owner notification letters were mailed on may 3, 2021. owners may contact jayco customer service at 1-617-776-0344. jayco's number for this recall is 9903566.

Problem: Jayco, inc. (jayco) is recalling certain 2020-2021 greyhawk, greyhawk pestige, redhawk, redhawk se, odyssey, and esteem motorhomes. the mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will install a new support bracket, free of charge. the recall began february 3, 2021. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903528.

Problem: Jayco, inc. (jayco) is recalling certain 2016-2019 jayco greyhawk, 2016 and 2018-2019 jayco redhawk, 2017 jayco envoy 200 series and 2018-2019 entegra odyssey, jayco esteem, and jayco greyhawk prestige motorhomes. the mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.

Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

Fix: Jayco will notify owners and dealers will install an additional support bracket, free of charge. the recall began november 6, 2020. owners may contact jayco's customer service at 1-800-517-9137. jayco's number for this recall is 9901519.

Problem: Entegra coach (entegra) is recalling certain 2018-2019 entegra odyssey, qwest, aspire, insignia, anthem, and cornerstone motorhomes. the cargo carrying capacity (ccc) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "wheels and rims - other than passenger cars."

Risk: An overloaded vehicle has an increased risk of a crash.

Fix: Entegra will notify owners, and will provided a corrected ccc label, free of charge. the recall began on august 22, 2018. owners may contact entegra customer service at 1-800-517-9137. entegra's number for this recall is 9903405.