Entegra Reatta problems & recalls

Problem: Jayco, inc. (jayco) is recalling certain 2025 entegra reatta xl, reatta, 2026 cornerstone reserve, 2024-2026 cornerstone, aspire, and anthem motorhomes built on certain spartan k1, k2, and k4 chassis. the exterior brake lights may remain illuminated when the driver is not applying the brakes. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."

Risk: Brake lights that remain on may fail to alert other vehicles of the driver's intention, increasing the risk of a crash.

Fix: Dealers will replace the pressure switch, free of charge. owner notification letters were mailed july 31, 2026. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2024-2025 entegra anthem, aspire, cornerstone, reatta, and reatta xl motorhomes. the battery cables may not be the correct size, in the correct location, or they may be improperly tightened, which can cause an electrical short or allow the cables to overheat.

Risk: An electrical short or overheating of the battery cables increases the risk of a fire.

Fix: Dealers will inspect the battery cables, and repair or replace them as necessary, free of charge. owner notification letters are expected to be mailed august 30, 2024. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903611.

Problem: Jayco, inc. (jayco) is recalling certain 2022-2024 jayco embark, entegra anthem, aspire, cornerstone, reatta, and reatta xl motorhomes. a vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.

Fix: Dealers will reprogram the vehicle control module, free of charge. owner notification letters are expected to be mailed may 1, 2023. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2022-2023 entegra accolade, accolade xl, anthem, aspire, cornerstone, emblem, esteem, expanse, expanse li, odyssey, qwest, reatta, reatta xl, jayco alante, greyhawk, greyhawk prestige, melbourne, melbourne prestige, precept, precept prestige, redhawk, redhawk se, seneca, seneca prestige, and seneca xt recreational vehicles. the certification labels may be missing the rear gross axle weight rating (gawr). as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

Fix: Dealers will install a new corrected certification label, free of charge. owner notification letters were mailed march 31, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903583.

Problem: Jayco, inc. (jayco) is recalling certain 2021-2023 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark motorhomes. the engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.

Risk: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.

Fix: Dealers will inspect and install a drain if necessary, free of charge. owner notification letters are expected to be mailed october 3, 2022. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903580.

Problem: Jayco, inc. (jayco) is recalling certain 2020-2022 anthem, embark, reatta, and reatta xl motorhomes. the rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Risk: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Fix: Jayco will work with shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. owner notification letters were mailed january 14, 2022. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2019-2021 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark class a motorhomes. the instrument cluster may intermittently go blank while the vehicle is in motion.

Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Fix: Dealers will update the control module software, and reroute and secure the duct work, free of charge. owner notification letters were mailed october 22, 2021. owners may contact jayco customer service at 1-800-283-8267.

Problem: Jayco, inc. (jayco) is recalling certain 2019-2021 anthem, aspire, cornerstone, insignia, reatta, and embark recreational vehicles equipped with hehr 6400 series windows. the adhesive that bonds the vented portion of the window may fail.

Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. owner notification letters were mailed august 31, 2021. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903569.

Problem: Jayco, inc. (jayco) is recalling certain 2021 jayco embark, and entegra reatta class a motorhomes. the lp furnace hose may be routed incorrectly, which could restrict the gas flow, or cause chafing against surrounding components, resulting in a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of fire or explosion.

Fix: Jayco will notify owners, and dealers will remove the existing lp line, and install a new extended gas manifold, free of charge. the recall began march 29, 2021. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9903565.

Problem: Jayco, inc. (jayco) is recalling certain 2019-2020 entegra reatta and jayco embark and 2020 entegra reattaxl motorhomes. the electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

Risk: A damaged circuit board could increase the risk of a fire.

Fix: Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. the recall began october 13, 2020. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9903518.

Problem: Entegra coach (entegra) is recalling certain 2019-2020 insignia, anthem, aspire, cornerstone, reatta, and reatta xl motorhomes. the upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.

Risk: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.

Fix: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. the recall began september 23, 2019. owners may contact entegra customer service at 1-800-517-9137. entegra's number for this recall is 9901434.

Problem: Entegra coach (entegra) is recalling certain 2019-2020 entegra reatta motorhomes. while the motorhome was being delivered, the tow hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.

Risk: The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.

Fix: Entegra has notified owners, and dealers will replace the hitch, free of charge. the recall began march 15, 2019. owners may contact entegra's customer service at 1-800-517-9137. entegra's number for this recall is 9903429.