Entegra Redundant Odyssey problems & recalls
NHTSA records for 2018–2020: 7 recall campaigns and 0 owner complaints. Pick a model year.
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Recent recalls
Service Brakes, Hydraulic, Steering #24V245000 · 2024 · 1,719 units
Problem: Jayco, inc. (jayco) is recalling certain 2020-2022 entegra esteem, odyssey, and jayco greyhawk, redhawk, and greyhawk prestige motorhomes. an inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Risk: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Fix: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. owner notification letters were mailed july 22, 2024. owners may contact jayco customer service at 1-800-283-8267.
Equipment #21V204000 · 2021 · 2,144 units
Problem: Jayco, inc. (jayco) is recalling certain 2019-2020 jayco alante, precept, greyhawk, redhawk, entegra esteem, and odyssey motorhomes equipped with dometic 3 burner cooking stoves. the saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Jayco will notify owners, and dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. owner notification letters were mailed on may 3, 2021. owners may contact jayco customer service at 1-617-776-0344. jayco's number for this recall is 9903566.
Equipment #20V780000 · 2020 · 3,356 units
Problem: Jayco, inc. (jayco) is recalling certain 2020-2021 greyhawk, greyhawk pestige, redhawk, redhawk se, odyssey, and esteem motorhomes. the mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will install a new support bracket, free of charge. the recall began february 3, 2021. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9903528.
Equipment #20V548000 · 2020 · 3,113 units
Problem: Jayco, inc. (jayco) is recalling certain 2016-2019 jayco greyhawk, 2016 and 2018-2019 jayco redhawk, 2017 jayco envoy 200 series and 2018-2019 entegra odyssey, jayco esteem, and jayco greyhawk prestige motorhomes. the mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Fix: Jayco will notify owners and dealers will install an additional support bracket, free of charge. the recall began november 6, 2020. owners may contact jayco's customer service at 1-800-517-9137. jayco's number for this recall is 9901519.
Visibility #20V337000 · 2020 · 449 units
Problem: Jayco, inc. (jayco) is recalling certain 2020 motorized alante, greyhawk, melbourne, precept, redhawk, seneca, accolade, emblem, esteem, odyssey, qwest, and vision recreational vehicles. the adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. this recall began june 15, 2020. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9901508.
Suspension #18V571000 · 2018 · 36 units
Problem: Entegra coach (entegra) is recalling certain 2018 entegra odyssey vehicles. the leveling system hydraulic hoses may become damaged due to their location, resulting in a hydraulic fluid leak.
Risk: The leaking hydraulic fluid leak may spray onto the exhaust system, increasing the risk of a fire.
Fix: Entegra has notified owners, and dealers will inspect the location of hoses and replace any damaged hoses, free of charge. the recall began on september 13, 2018. owners may contact entegra customer service at 1-800-517-9137. entegra's number for this recall is 9903407.
Wheels #18V450000 · 2018 · 58 units
Problem: Entegra coach (entegra) is recalling certain 2018-2019 entegra odyssey, qwest, aspire, insignia, anthem, and cornerstone motorhomes. the cargo carrying capacity (ccc) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "wheels and rims - other than passenger cars."
Risk: An overloaded vehicle has an increased risk of a crash.
Fix: Entegra will notify owners, and will provided a corrected ccc label, free of charge. the recall began on august 22, 2018. owners may contact entegra customer service at 1-800-517-9137. entegra's number for this recall is 9903405.
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