Gulf Stream Sun Voyager problems & recalls
NHTSA records for 1991–2010: 15 recall campaigns and 36 owner complaints. Pick a model year.
By year
| Year | Recalls | Complaints |
|---|---|---|
| 1991 | 0 | 1 |
| 1995 | 1 | 0 |
| 1996 | 1 | 2 |
| 1997 | 2 | 1 |
| 1998 | 2 | 0 |
| 1999 | 2 | 3 |
| 2000 | 3 | 2 |
| 2001 | 3 | 0 |
| 2002 | 5 | 5 |
| 2003 | 8 | 6 |
| 2004 | 5 | 9 |
| 2005 | 5 | 3 |
| 2006 | 5 | 3 |
| 2007 | 4 | 0 |
| 2008 | 3 | 1 |
| 2009 | 3 | 0 |
| 2010 | 1 | 0 |
What owners complain about (all years)
Recent recalls
Equipment #16V007000 · 2016 · 662 units
Problem: Gulf stream coach, inc. (gulf stream) is recalling certain model year 2008-2011 caribbean, yellowstone and independence, 2008-2009 crescendo, sun voyager, and toy hauler, 2008 sun sport, 2008-2010 tour master, 2010 b touring cruiser, 2010-2011 conquest, 2009-2010 conquest super c and super nova, 2009 endura and gladiator motor homes manufactured august 1, 2007 to september 30, 2010. the affected vehicles are equipped with lippert-brand coachstep double and triple electric steps. the bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. as a result, the steps may not remain in the expected position and may be unstable.
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Gulf stream will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. the recall began on march 1, 2016. owners may contact gulf stream customer service at 1-800-289-8787. gulf stream's number for this recall is cs070116.
Service Brakes, Hydraulic #12V366000 · 2012 · 443 units
Problem: Gulf stream coach, inc. (gsc) is recall certain model year 2006 through 2008 crescendo, sun voyager, independence, bounty hunters, and yellowstone class a diesel pusher motor homes built on freightliner custom chassis (fccc) from march 18, 2005, through december 2009. these motorhomes chassis are equipped with bosch hydraulic disc brakes which, when exposed to long periods of time of non-driving, may experience diametrical brake caliper piston growth and reduced piston to bore clearance potentially leading to brake drag and overheating resulting in reduced brake performance.
Risk: Reduced brake performance increases the risk of a crash.
Fix: Fccc will notify owners, and dealers will repair the vehicles, free of charge. an interim letter was mailed by dtna on august 6, 2012. owners may contact gsc at 1-800-289-8787 or daimler trucks/fccc at 1-800-547-0712.
Equipment #10V584000 · 2010 · 1,328 units
Problem: Gulf stream is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
Fix: Gulf stream is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall began on march 23, 2011. owners may contact norcold at 1-800-767-9101 or gulf stream at 1-574-773-7761.
Equipment #09V382000 · 2009 · 242 units
Problem: Gulf stream is recalling certain motorhomes equipped with norcold model 1200lr, 1200lrim, and 1201lrim refrigerators with serial numbers between 1273701 and 1536607, non-consecutively. a fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak. if a leak occurs and the refrigerator continues to be operated after solution circulation has ceased the heat source could generate very high temperatures. at such high temperatures, the cooling unit could rupture.
Risk: If a leak occurs and the unit continues to operate, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.
Fix: Gulf stream is working with norcold and the vehicle's refrigerator will be repaired free of charge. please also see norcold's defect notice 09e-027. the safety recall began on october 20, 2009. owners may contact gulf stream at 1-800-289-8787 or norcold's recall center at 1-800-767-9101.
Service Brakes, Hydraulic #09V245000 · 2009 · 15 units
Problem: Gulf stream is recalling 15 motorhomes equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. when combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. this can result in abnormal heat generation at the wheel end causing brake drag.
Risk: The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash.
Fix: Dealers will inspect and replace the necessary components free of charge. workhorse is handling the remedy and owner notification for this campaign please see 09v-110. owners may contact workhorse at 1-877-246-7731
Equipment #08V411000 · 2008 · 26,847 units
Problem: Gulf stream is recalling 26,847 my 2003-2006 recreational vehicles equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
Fix: Gulf stream is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling
Equipment #08V383000 · 2008 · 413 units
Problem: Gulf stream is recalling 413 my 1999-2002 sun voyager, scenic cruise, friendship, and tour master motor homes equipped with norcold refrigerators. a fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak.
Risk: Extended operation of a leaking cooling unit could lead to a fire from gas which might escape.
Fix: Gulf stream is working with norcold to repair these refrigerators (please see 08e030). norcold will provide thermal switch kits to owners along with the necessary forms and instructions. the manufacturer has not yet provided an owner notification schedule for this campaign. owners may contact norcold at 1-800-767- 9101 or gulf stream at 1-574-773-7761.
Steering #07V522000 · 2007 · 139 units
Problem: Certain motor homes built on workhorse chassis may have been equipped with incorrect steering intermediate shafts. the spline can strip while the steering wheel is being turned.
Risk: This steering condition could result in a loss of steering control, increasing the risk of a crash.
Fix: Workhorse is conducting this recall (please see 06v148). they will inspect and, if necessary, replace the steering intermediate shaft free of charge. owners may contact workhorse at 1-877-294-6773 or gulf stream at 1-574-773-7761.
Equipment #07V136000 · 2007 · 38,767 units
Problem: Certain motor homes, fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Risk: Release of coolant under certain conditions could ignite and result in a fire.
Fix: Gulf stream will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with sc
Electrical System #06V113000 · 2006 · 995 units
Problem: Certain motor homes built on workhorse chassis and equipped with actia corporate instrument clusters fail to comply with the requirements of federal motor vehicle safety standard nos. 101 "controls and displays" and 105 "hydraulic and electric brake systems." if the brake fail input falls below a voltage of 1.5v, the brake failure lamp and alarm will be activated. also activation of the abs telltale when the abs is not properly functioning does not always occur.
Risk: At night the instrument cluster lights may fail and the driver may not be able to see the instrument panel gauges and the brake warning light indicator which could increasing the risk of a crash.
Fix: Workhorse is conducting the owner notification and remedy for this campaign and reprogram the instrument panel cluster free of charge. owners may contact workhorse at 1-877-246-7731 or gulf stream at 574-773-7761.
Equipment #04V380000 · 2004 · 104 units
Problem: On certain motor homes built with dewalt/power gear hydraulic hoses used for the slide-out rooms and leveling jacks, the crimping process for attaching the hose fitting to the end of the hydraulic hose was performed improperly.
Risk: When one of the improperly crimped hose assemblies is placed under a heavy load, hydraulic fluid could be released in a high pressure spray creating a risk of fire.
Fix: Dewalt/power gear will notify gulf stream customers and will inspect and replace the hose fitting. owners should contact gulf stream coach at 800-289-8787.
Trailer Hitches #03V330000 · 2003 · 63 units
Problem: On certain motor homes built on the workhorse w22 chassis, the drop down brackets used to attach the hitch to the frame rail extensions may not be adequate.
Risk: In the event that these angle brackets would fail, the hitch and the tow vehicle could become dislodged from the motor home increasing the risk of a crash.
Fix: Gulf stream has developed a repair kit consisting of steel brackets, spacers, and mechanical fasteners. this kit can be sent directly to you or to a repair facility of your choosing. owner notification is expected to begin during september 2003. owners should contact gulf stream at 1-800-482-6456, ext. 3743.
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