Gulf Stream Tourmaster problems & recalls
NHTSA records for 1992–2010: 16 recall campaigns and 11 owner complaints. Pick a model year.
By year
| Year | Recalls | Complaints |
|---|---|---|
| 1992 | 1 | 0 |
| 1993 | 1 | 1 |
| 1994 | 1 | 1 |
| 1995 | 1 | 0 |
| 1996 | 0 | 1 |
| 1997 | 1 | 1 |
| 1998 | 2 | 0 |
| 1999 | 3 | 1 |
| 2000 | 2 | 0 |
| 2001 | 3 | 0 |
| 2002 | 4 | 0 |
| 2003 | 3 | 0 |
| 2004 | 1 | 0 |
| 2005 | 3 | 0 |
| 2006 | 4 | 2 |
| 2007 | 4 | 2 |
| 2008 | 7 | 1 |
| 2009 | 4 | 1 |
| 2010 | 1 | 0 |
What owners complain about (all years)
Recent recalls
Equipment #16V007000 · 2016 · 662 units
Problem: Gulf stream coach, inc. (gulf stream) is recalling certain model year 2008-2011 caribbean, yellowstone and independence, 2008-2009 crescendo, sun voyager, and toy hauler, 2008 sun sport, 2008-2010 tour master, 2010 b touring cruiser, 2010-2011 conquest, 2009-2010 conquest super c and super nova, 2009 endura and gladiator motor homes manufactured august 1, 2007 to september 30, 2010. the affected vehicles are equipped with lippert-brand coachstep double and triple electric steps. the bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. as a result, the steps may not remain in the expected position and may be unstable.
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Gulf stream will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. the recall began on march 1, 2016. owners may contact gulf stream customer service at 1-800-289-8787. gulf stream's number for this recall is cs070116.
Equipment #10V584000 · 2010 · 1,328 units
Problem: Gulf stream is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
Fix: Gulf stream is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall began on march 23, 2011. owners may contact norcold at 1-800-767-9101 or gulf stream at 1-574-773-7761.
Equipment #09V382000 · 2009 · 242 units
Problem: Gulf stream is recalling certain motorhomes equipped with norcold model 1200lr, 1200lrim, and 1201lrim refrigerators with serial numbers between 1273701 and 1536607, non-consecutively. a fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak. if a leak occurs and the refrigerator continues to be operated after solution circulation has ceased the heat source could generate very high temperatures. at such high temperatures, the cooling unit could rupture.
Risk: If a leak occurs and the unit continues to operate, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.
Fix: Gulf stream is working with norcold and the vehicle's refrigerator will be repaired free of charge. please also see norcold's defect notice 09e-027. the safety recall began on october 20, 2009. owners may contact gulf stream at 1-800-289-8787 or norcold's recall center at 1-800-767-9101.
Fuel System, Other #09V141000 · 2009 · 29 units
Problem: Gulf stream is recalling 29 my 2006-2007 crescendo, tourmaster and friendship motor homes built on freightliner custom chassis with certain detroit diesel mbe 900 epa 04 engines. the high pressure fuel lines and transfer tubes may fatigue and fracture.
Risk: A fractured fuel line may leak diesel fuel possibly resulting in a fire or fuel may be spilled on the road causing a slippery surface, possibly resulting in a vehicle crash.
Fix: Gulf stream is working with detroit diesel and will repair vehicles with a more robust line and vibration dampers free of charge please see 08v-668. the recall is expected to begin during may 2009. owners may contact detroit diesel 1-313-592-3708 or gulf stream at 574-289-8787.
Steering #08V426000 · 2008 · 99 units
Problem: Gulf stream is recalling 99 my 2006-2007 crescendo, yellowstone, friendship and tourmaster motor home chassis built using inline power steering filters. the filter can plug due to failure of the screen adhesion to the filter housing causing a rise in return line pressure. this can lead to hose separation from the filter or steering gear fitting resulting in a sudden loss of steering fluid and power assist.
Risk: Sudden loss of steering assist without warning involving a motor home could be a problem for certain drivers increasing the risk of a crash.
Fix: Gulf stream is working with daimler trucks to replace the affected filters with a larger filter (please see 07v570). owners may contact daimler trucks at 1-800-547-0712 or gulf stream at 1-574-773-7761.
Equipment #08V411000 · 2008 · 26,847 units
Problem: Gulf stream is recalling 26,847 my 2003-2006 recreational vehicles equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
Fix: Gulf stream is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling
Steering #08V418000 · 2008 · 28 units
Problem: Gulf stream is recalling 38 my 2005, 2008 and 2009 friendship, scenic cruiser, and tourmaster recreational vehicles equipped with zf model 8018 steering gears. these steering gears may have been assembled with the incorrect recirculating ball spacer. this could potentially allow the recirculating balls to escape from the recirculating ball circuit resulting in a loss of steering.
Risk: The operator may notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. loss of steering could result in a vehicle crash.
Fix: Gulf stream is working with daimler trucks to have the steering gear replace (please see 07v343). owners may contact daimler trucks at 1-800-547-0712 or gulf stream at 1-574-773-7761.
Service Brakes, Air #08V416000 · 2008 · 5 units
Problem: Gulf stream is recalling 5 my 2008-2008 tourmaster recreational vehicles equipped with bendix sr-7 spring brake control valves. the parker scv brass 90 degree single check valves (scv) which attach to the supply port of a bendix sr-7 spring brake modulating valve can break apart. pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve. also, due to a manufacturing defect in the internal rubber check valve inside the sr-7 spring brake modulating valves, the valves can become deformed and not seat properly.
Risk: These conditions could either result in leakage and cause a delay in the application of the spring brake without warning or possibly lead to unintended vehicle rollaway or brake drag which could result in a vehicle crash, personal injury, or death.
Fix: Gulf stream is working with daimler trucks to have these vehicles repaired (please see 07v302). owners can contact daimler trucks at 1-800-547-071 or gulf stream at 1-574-773-7761.
Suspension #08V420000 · 2008 · 50 units
Problem: Gulf stream is recalling 50 my 2008-2009 crescendo, yellowstone, and tourmaster recreational vehicles equipped with saf-holland adl series rear suspensions. in some instances the transverse beam was not properly welded which could result in a failure of the weld.
Risk: If the weld fails, vehicle stability while cornering could be affected resulting in loss of vehicle control, possibly resulting in a crash. in addition, the transverse beam could drop to the ground causing sparks that could cause a fire hazard.
Fix: Gulf stream is working with daimler trucks and saf-holland to have a visual inspection of the adl transverse beam performed. if a weld defect is identified, saf-holland will provide a service replacement kit that contains a new transverse beam, all necessary installation hardware, beam replacement, and instructions free of charge (please see 08e031). owners may contact saf-holland at 1-231-773-3
Equipment #08V383000 · 2008 · 413 units
Problem: Gulf stream is recalling 413 my 1999-2002 sun voyager, scenic cruise, friendship, and tour master motor homes equipped with norcold refrigerators. a fatigue failure in the section of the cooling unit which contains the refrigerant could allow the liquid solution to slowly leak.
Risk: Extended operation of a leaking cooling unit could lead to a fire from gas which might escape.
Fix: Gulf stream is working with norcold to repair these refrigerators (please see 08e030). norcold will provide thermal switch kits to owners along with the necessary forms and instructions. the manufacturer has not yet provided an owner notification schedule for this campaign. owners may contact norcold at 1-800-767- 9101 or gulf stream at 1-574-773-7761.
Steering #08V354000 · 2008 · 68 units
Problem: Gulf stream is recalling 68 my 2007-2008 crescendo, tour master and yellowstone motor homes built on freightliner chassis. the aac front axle steering arm bolts with a latch lever pivot bolt assembly may have been over-tightened which may result in fatigue or fracture of the steering arm bolts.
Risk: Should these bolts fracture, the resulting loss of steering control could cause a crash.
Fix: Gulf stream is working with daimler trucks (freightliner) to repair these vehicles free of charge (please see 07v306). owners may contact freightliner at 1-800-547-0712 or gulf stream at 1-574-773-7761.
Steering #07V343000 · 2007 · 5,949 units
Problem: Certain motor home chassis equipped with zf model 8018 steering gears may have been assembled with the incorrect recirculating ball spacer. this could potentially allow the recirculating balls to escape from the recirculating ball circuit resulting in a loss of steering.
Risk: The operator may notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. loss of steering could result in a vehicle crash.
Fix: Dealers will replace the steering gear free of charge. phase one of the recall began on january 30, 2008 for 1,392 vehicles. expanded mailings are expected to begin on may 16, 2008. owners may contact freightliner at 1-800-547-0712.
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Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
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Also filed with NHTSA as: TOUR MASTER, TOURMASTER.