Heartland Bighorn problems & recalls

Problem: Jayco, inc. (jayco) is recalling certain 2027 heartland bighorn recreational trailers. the gross axle weight rating (gawr) listed on the certification label may be incorrect. as such, these trailers fail to comply with the requirements of federal motor vehicle safety standard number 567, "certification."

Risk: Referencing the incorrect weight could result in the trailer being overloaded, increasing the risk of a crash.

Fix: Jayco will mail replacement labels to owners, free of charge. owner notification letters were mailed september 1, 2026. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9901666.

Problem: Jayco, inc. (jayco) is recalling certain 2026 heartland bighorn and jayco north point fifth wheel travel trailers. the murphy bed mechanism may fail, causing the bed to fall unexpectedly.

Risk: A murphy bed that falls increases the risk of injury or death.

Fix: Dealers will replace the murphy bed mechanism with a new designed mechanism, free of charge. owner notification letters were mailed november 19, 2025. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9901639.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2023 elk ridge, lithium, 2024 eddie bauer, corterra, 2023-2024 big country, big horn, south fork, fuel, gravity, mallard, north trail, sundance, milestone, pioneer, prowler, torque, and trail runner fifth wheels and travel trailers. the led backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers will disconnect and cut the circuit powering the led backlights and terminate the wiring, free of charge. owner notification letters were mailed may 9, 2024. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland)) is recalling certain 2023 big country and big horn fifth wheels. the federal certification label may have incorrect tire information. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 120, " wheels and rims-other than passenger cars."

Risk: Incorrect tire size information can allow an incorrectly sized tire to be installed, increasing the risk of a crash.

Fix: Heartland will mail owners replacement certification labels, free of charge. owner notification letters were mailed may 31, 2023. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, elk ridge, fuel, milestone, north trail, 2022-2023 big horn traveler, gravity, lithium, mallard, pioneer, prowler, road warrior, sundance, torque, and trail runner travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning, free of charge. owner notification letters were mailed by september 8, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, gravity, sundance, big country, big horn, big horn traveler, elkridge, fuel, north trail, landmark, lithium, milestone, torque, trail runner, pioneer, prowler, and road warrior travel trailers. the quick disconnect fittings in the lp gas system may be cracked, causing a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.

Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. owner notification letters were mailed june 29, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.67.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 bighorn traveler, 2016-2020 elkridge, elkridge ex, 2019-2020 milestone, 2017-2018 north peak, 2016-2017 oakmont, 2017-2020 pioneer fw, 2016-2018 prowler fw, 2017-2019 sundance and sundance xltfw trailers. the a/c electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Risk: Overheating of the connection can increase the risk of a fire.

Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. the recall began on september 5, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.47.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2010-2011 elkridge, north country, north trail fw, 2011 big country, bighorn, caliber, country ridge, cyclone, edge, focus, graystone, landmark, mpg, north trail tt, road warrior, sundance, sundance tt, sundance xlt fw, sundance xlt tt, trail runner, 2018 fuel tt, 2016-2018 sundance xlt tt, and torque tt recreational vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Heartland will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact heartland customer service at 1-877-262-8032, or kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain trailers of various models and model years. click on "all products associated with this recall" for a complete list. the tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. the recall began on september 29, 2015. owners may contact heartland customer service at 1-574-266-3988.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2015 bighorn, cyclone, edge, elkridge, landmark 365, road warrior, and torque fifth wheel and travel trailers. in the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Risk: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

Fix: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. the recall began on april 13, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-20.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016 big country, bighorn, cyclone, edge, elkridge, north trail, prowler, road warrior, sundance xlt, torque, wilderness and 2015-2016 landmark 365 fifth wheel and travel trailers. in the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. the recall began april 16, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-21.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2015 heartland big country 3800fl vehicles manufactured october 22, 2014, to december 16, 2014 and 2015 heartland big country 3900flp vehicles manufactured september 23, 2014, to january 12, 2015, 2015 heartland big horn 3750fl vehicles manufactured september 3, 2014, to january 14, 2015, and landmark 365 charleston vehicles manufactured on december 24, 2014. in the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.

Risk: Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the big horn, and 3800 fl big country, and will add a ballast to the pin box to improve handling the 3900 flp big country, free of charge. the recall began february 16, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-19.