Heartland Landmark 365 problems & recalls
NHTSA records for 2015–2017: 4 recall campaigns and 1 owner complaint. Pick a model year.
By year
What owners complain about (all years)
Recent recalls
Tires, Service Brakes #16V879000 · 2016 · 50 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016-2017 landmark 365 fifth wheel recreational trailers manufactured september 30, 2015, to october 24, 2016 and equipped with disc brakes. the spare steel wheel on the affected vehicles may not properly fit on the axle hub, resulting in the wheel rubbing on the brake line, causing it to wear.
Risk: The brake line may be worn through causing a loss of braking or vehicle control, increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the steel spare wheel with an aluminum wheel, free of charge. the recall began on january 11, 2017. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.30.
Equipment #15V199000 · 2015 · 252 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2016 big country, bighorn, cyclone, edge, elkridge, north trail, prowler, road warrior, sundance xlt, torque, wilderness and 2015-2016 landmark 365 fifth wheel and travel trailers. in the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. the recall began april 16, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-21.
Equipment #15V198000 · 2015 · 1,691 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2015 bighorn, cyclone, edge, elkridge, landmark 365, road warrior, and torque fifth wheel and travel trailers. in the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Fix: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. the recall began on april 13, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-20.
Suspension #15V049000 · 2015 · 131 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain model year 2015 heartland big country 3800fl vehicles manufactured october 22, 2014, to december 16, 2014 and 2015 heartland big country 3900flp vehicles manufactured september 23, 2014, to january 12, 2015, 2015 heartland big horn 3750fl vehicles manufactured september 3, 2014, to january 14, 2015, and landmark 365 charleston vehicles manufactured on december 24, 2014. in the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.
Risk: Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the big horn, and 3800 fl big country, and will add a ballast to the pin box to improve handling the 3900 flp big country, free of charge. the recall began february 16, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-19.
Fix it, equip it, or try one first
Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
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