Heartland Milestone problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2023 elk ridge, lithium, 2024 eddie bauer, corterra, 2023-2024 big country, big horn, south fork, fuel, gravity, mallard, north trail, sundance, milestone, pioneer, prowler, torque, and trail runner fifth wheels and travel trailers. the led backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers will disconnect and cut the circuit powering the led backlights and terminate the wiring, free of charge. owner notification letters were mailed may 9, 2024. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, elk ridge, fuel, milestone, north trail, 2022-2023 big horn traveler, gravity, lithium, mallard, pioneer, prowler, road warrior, sundance, torque, and trail runner travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning, free of charge. owner notification letters were mailed by september 8, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, gravity, sundance, big country, big horn, big horn traveler, elkridge, fuel, north trail, landmark, lithium, milestone, torque, trail runner, pioneer, prowler, and road warrior travel trailers. the quick disconnect fittings in the lp gas system may be cracked, causing a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.

Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. owner notification letters were mailed june 29, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.67.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019-2020 milestone fifth-wheel trailers. the outriggers may bend due to loading within the rear storage area.

Risk: If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will reinforce the frame, free of charge. the recall began december 4, 2020. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 bighorn traveler, elkridge, milestone, and pioneer fifth wheel trailers. the smoke detector may be incorrectly located in the bedroom.

Risk: In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.

Fix: Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. the recall began may 11, 2020. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 milestone recreational trailers. the wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.

Risk: If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.

Fix: Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. the recall began september 20, 2019. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 bighorn traveler, 2016-2020 elkridge, elkridge ex, 2019-2020 milestone, 2017-2018 north peak, 2016-2017 oakmont, 2017-2020 pioneer fw, 2016-2018 prowler fw, 2017-2019 sundance and sundance xltfw trailers. the a/c electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Risk: Overheating of the connection can increase the risk of a fire.

Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. the recall began on september 5, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.47.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain milestone recreational trailers, model 377mb. the liquid propane (lp) gas hose for the water heater may have been improperly secured with a zip tie. if the zip tie fails, the hose may contact the tire.

Risk: If the lp hose contacts the tire, it can cause a propane leak, increasing the risk of a fire.

Fix: Heartland will notify owners, and dealers will secure the hose with a p-clamp and replace the lp hose if damage is found, free of charge. the recall began february 11, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.44.

Problem: Heartland rv (heartland) is recalling certain 2019 heartland elk ridge, milestone, elk ridge express, pioneer, sundance, and sundance xlt fifth-wheel recreational trailers. the forward reflectors on one or both sides may not have been installed. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."

Risk: If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will install the missing reflectors, free of charge. the recall began december 26, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.43.