2020 Heartland Milestone problems & recalls
NHTSA recalls and owner complaints for the 2020 Heartland Milestone.
Recalls filed by Heartland
Electrical System #19V525000 · 2019 · 5,598 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 bighorn traveler, 2016-2020 elkridge, elkridge ex, 2019-2020 milestone, 2017-2018 north peak, 2016-2017 oakmont, 2017-2020 pioneer fw, 2016-2018 prowler fw, 2017-2019 sundance and sundance xltfw trailers. the a/c electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Risk: Overheating of the connection can increase the risk of a fire.
Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. the recall began on september 5, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.47.
Equipment #19V671000 · 2019 · 28 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 milestone recreational trailers. the wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.
Risk: If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.
Fix: Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. the recall began september 20, 2019. owners may contact heartland customer service at 1-877-262-8032.
Equipment #20V084000 · 2020 · 487 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 bighorn traveler, elkridge, milestone, and pioneer fifth wheel trailers. the smoke detector may be incorrectly located in the bedroom.
Risk: In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.
Fix: Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. the recall began may 11, 2020. owners may contact heartland customer service at 1-877-262-8032.
Structure #20V643000 · 2020 · 104 units
Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019-2020 milestone fifth-wheel trailers. the outriggers may bend due to loading within the rear storage area.
Risk: If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.
Fix: Heartland will notify owners, and dealers will reinforce the frame, free of charge. the recall began december 4, 2020. owners may contact heartland customer service at 1-877-262-8032.
Recalls can cover only some VINs. Check yours at nhtsa.gov/recalls.
What owners complain about
No owner complaints filed with NHTSA for this model year.
Fix it, equip it, or try one first
Replacement parts for the systems owners report most: water, LP gas, slide-outs, electrical.
RV makers post owner manuals free; chassis service manuals (Ford, Freightliner) are sold separately.
Rent one from an owner to test it on a real trip.
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Specs
Specs coming soon. We only publish specs taken from the manufacturer's own brochures and spec sheets.
Other years
FAQ
Does the 2020 Heartland Milestone have recalls?
NHTSA lists 4 recalls filed by Heartland for the 2020 Milestone. Check your VIN at nhtsa.gov/recalls to see if a fix is still open.
What are the most common 2020 Heartland Milestone problems?
No owner complaints have been filed with NHTSA for this model year.