Heartland Prowler problems & recalls

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2023 elk ridge, lithium, 2024 eddie bauer, corterra, 2023-2024 big country, big horn, south fork, fuel, gravity, mallard, north trail, sundance, milestone, pioneer, prowler, torque, and trail runner fifth wheels and travel trailers. the led backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk: A circuit board that overheats increases the risk of a fire.

Fix: Dealers will disconnect and cut the circuit powering the led backlights and terminate the wiring, free of charge. owner notification letters were mailed may 9, 2024. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, elk ridge, fuel, milestone, north trail, 2022-2023 big horn traveler, gravity, lithium, mallard, pioneer, prowler, road warrior, sundance, torque, and trail runner travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will inspect and repair, or replace the awning, free of charge. owner notification letters were mailed by september 8, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 cyclone, gravity, sundance, big country, big horn, big horn traveler, elkridge, fuel, north trail, landmark, lithium, milestone, torque, trail runner, pioneer, prowler, and road warrior travel trailers. the quick disconnect fittings in the lp gas system may be cracked, causing a gas leak.

Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.

Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. owner notification letters were mailed june 29, 2022. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.67.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2022 lithium, prowler, and trail runner travel trailers, equipped with a 50-amp shore power inlet. the power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Risk: Loose wiring can cause an electrical arc or short, increasing the risk of a fire.

Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. owner notification letters were mailed april 27, 2022. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc. (heartland) is recalling certain 2018-2021 mallard, shadow cruiser, sundance xlttt, wilderness, prowler, trail runner, 2018-2019 pioneer, terry classic, 2020-2021 lithium, and 2021 north trail trailers equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters were mailed august 3, 2021. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2020 mallard, prowler, trail runner, and wilderness trailers equipped with a bumper-mounted spare tire carrier. the u-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.

Risk: If both u-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the spare tire mounting u-bolts, free of charge. the recall began july 7, 2020. owners may contact heartland customer service at 1-877-262-8032.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2017 bighorn traveler, 2016-2020 elkridge, elkridge ex, 2019-2020 milestone, 2017-2018 north peak, 2016-2017 oakmont, 2017-2020 pioneer fw, 2016-2018 prowler fw, 2017-2019 sundance and sundance xltfw trailers. the a/c electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Risk: Overheating of the connection can increase the risk of a fire.

Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. the recall began on september 5, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.47.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 prowler and trail runner recreational trailers. the federal certification label may contain incorrect tire size, load range and tire pressure information. as such, these trailers fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 110, "tire selection and rims."

Risk: Tires with an incorrect pressure may affect handling or may fail, increasing the risk of crash.

Fix: Heartland has notified owners and provided replacement certification labels, free of charge. the recall began february 14, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.45.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 prowler and trail runner recreational trailers. the trailers were equipped with load range d tires instead of load range e tires.

Risk: Tires with an insufficient load range may fail, increasing the risk of crash.

Fix: Heartland has notified owners, and dealers will replace the tires with ones of the correct load range, free of charge. the recall began february 14, 2019. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.46.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland pioneer and prowler recreational trailers, built on d28h, d35, d40 or d44 trailer axles. the inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. the recall began december 7, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.42.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2019 heartland mallard, pioneer, sundance xlt, wilderness, north trail, prowler and trail runner travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. the recall began october 9, 2018. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.40.

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain 2018 prowler and trail runner recreational trailers. the wires for the electric brakes may get caught in the spring hangers during axle movement, possibly resulting in the wires being severed.

Risk: A severed brake wire would reduce braking capability, increasing the risk of a crash.

Fix: Heartland has notified owners, and dealers will clamp the wires out of the area of the spring hanger and shackle, free of charge. the recall began on november 14, 2017. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99.01.36.