2013 Heartland Prowler problems & recalls

Problem: Heartland recreational vehicles is recalling certain model year 2013-2014 big country, bighorn, elk ridge, elk ridge express, landmark, prowler, sundance, sundance xlt, and silverado fith wheel and travel trailers manufactured february 13, 2013, through april 16, 2013. if the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Fix: Heartland will notify owners and dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. the recall began on may 20, 2013. a notification schedule has not yet been provided. owners may contact heartland recreational trailers at 1-888-262-5992 or dometic at 1-888-447-0003 for more information. owners are being instructed not to

Problem: Heartland recreational vehicles, llc (heartland) is recalling certain trailers of various models and model years. click on "all products associated with this recall" for a complete list. the tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. the recall began on september 29, 2015. owners may contact heartland customer service at 1-574-266-3988.