Keystone Alpine problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2024 cougar, 2025-2026 alpine, 2026 montana, and walkabout recreational trailers. the shock bolts may have been incorrectly tightened.

Risk: Loose shock bolts may cause a loss of vehicle stability, increasing the risk of a crash.

Fix: Dealers will replace the shock bolts, free of charge. owner notification letters were mailed june 1, 2026. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 26-483.

Problem: Keystone rv company (keystone) is recalling certain 2021-2023 alpine, avalanche, 2020-2023 fuzion and impact travel trailers. the hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. owner notification letters were mailed november 10, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-437.

Problem: Keystone rv company (keystone) is recalling certain 2022 alpine, impact, arcadia, avalanche, fuzion, and passport travel trailers, equipped with a 50-amp shore power inlet. the power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Risk: Loose wiring can cause an electrical arc or short, increasing the risk of fire.

Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. owner notification letters were mailed may 11, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-428.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2022 alpine and avalanche vehicles. the vehicles may be equipped with an exterior ladder that is not properly secured to the rear wall of the vehicle.

Risk: If the ladder is not properly attached to the trailer, the ladder may detach while being used, increasing the risk of injury.

Fix: Keystone dealers will properly attach the ladders to a backer in the rear wall, free of charge. owner notification letters were mailed march 11, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-419.

Problem: Keystone rv company (keystone) is recalling certain 2020 alpine, avalanche, fuzion, laredo, montana, raptor, crossroads redwood, and dutchmen voltage trailers. the adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Fix: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. this recall began july 24, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-375.

Problem: Keystone rv company (keystone) is recalling certain 2019 alpine and high country montana recreational trailers and 2018-2019 avalanche and montana recreational trailers equipped with cargo trays. the rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.

Risk: If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.

Fix: Keystone rv has notified owners, and dealers will replace the affected fasteners, free of charge. the recall began march 26, 2019. owners may contact keystone rv's customer service at 1-866-425-4369. keystone rv's number for this recall is 19-347.

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Problem: Keystone rv company (keystone) is recalling certain model year 2016-2017 alpine fifth-wheel recreational trailers manufactured august 10, 2015, to december 1, 2016, and avalanche fifth-wheel recreational trailers manufactured september 11, 2015, to december 1, 2016. the federal placard on the affected vehicles may have incorrect spare tire load range information. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Risk: If the operator inflates the spare tire using the information on the federal certification label information, the tire may be overinflated, increasing the risk of tire failure.

Fix: Keystone has notified owners, and dealers will replace the federal placard, free of charge. the recall began on january 17, 2017. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 17-275.

Problem: Keystone rv company (keystone) is recalling certain model year 2014-2015 keystone avalanche recreational vehicles, model 355rk, manufactured from may 6, 2013, through april 24, 2014; model year 2015-2016 keystone alpine, models 3100rl, 3101rl, 3555rl, 3556rl, 3590rs, 3591rs, 3600rs, 3601rs, and 3730rs, manufactured from october 8, 2014, through july 28, 2015; and model year 2016 keystone laredo, models 325rl, 350fb, and 355rl, manufactured from july 13, 2015, through july 21, 2015. the affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker. however, this window may be partially blocked by the rear ladder and was not intended to be a

Risk: In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. this delay in their escape may increase the risk of injury.

Fix: Keystone has notified owners, and dealers will remove the emergency exit sticker, free of charge. the recall began on august 17, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-233.

Problem: Keystone rv company (keystone) is recalling certain model year 2015 keystone sprinter, cougar, montana, montana high country, outback, bullet, avalanche, alpine, fuzion, impact, laredo, raptor, carbon, and passport, and dutchmen kodiak, aerolite, denali, and voltage vehicles. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. the recall began on june 18, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-225.

Problem: Keystone rv company (keystone) is recalling certain model year 2013-2014 montana, 2014 alpine, big sky, and fuzion, and 2014 dutchmen infinity and voltage fifth wheel trailers equipped with frigidaire kg series microwaves, models cfmv152clb and cfmv154cls, manufactured january 27, 2013, through april 10, 2013, in the serial number range kg30607951 through kg31600670. in the affected vehicles, the microwave may start on its own and begin heating when unattended.

Risk: If the microwave starts on its own and there are contents inside, a fire could result.

Fix: Keystone will notify owners, and dealers will repair the membrane/keypad component, free of charge. the recall began on april 30, 2014. owners may contact keystone customer service by calling 1-866-425-4369. keystone's number for this recall is 14-204.