Keystone Bullet problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2022 dutchmen aspen trail, coleman, colorado, voltage, yukon, keystone carbon, cougar, hideout, montana, outback, passport, raptor, retreat, springdale, sprinter and 2022-2023 keystone bullet travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will repair or replace the awning fabric, free of charge. owner notification letters were mailed september 16, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-434.

Problem: Keystone rv company (keystone) is recalling certain 2022 bullet, outback, and passport travel trailers. the coupler hitch may have been welded improperly, which can cause the trailer to separate from the tow vehicle.

Risk: Trailer separation from a tow vehicle can increase the risk of a crash or injury.

Fix: Dealers will inspect the welds, and replace the coupler if necessary, free of charge. owner notification letters were mailed may 3, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-427.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2019-2021 dutchmen aspen trail, coleman, keystone cougar, bullet, passport, hideout, springdale, sprinter, 2019 keystone impact, fuzion, residence, retreat, summerland, and dutchmen kodiak recreational vehicles, equipped with winntec model 6020 two-stage propane regulators. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owner notification letters mailed february 25, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-414.

Problem: Keystone rv company (keystone) is recalling certain 2019 keystone bullet, sprinter, and 2020 keystone hideout vehicles equipped with a winntec model 6020 two-stage propane regulator. the regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. owners were notified of the defect on august 4, 2021. a final owner letter was mailed january 12, 2022. owners may contact keystone customer service at 1-866-425-4369.

Problem: Keystone rv company (keystone) is recalling certain 2020-2021 keystone bullet 34bipr trailers. the bedroom emergency egress window may have an incorrect crank handle installed.

Risk: An incorrect handle may make it difficult to open the window in an emergency, increasing the risk of injury.

Fix: Keystone will notify owners, and dealers will replace the crank handle, free of charge. owner letters were mailed may 7, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-407.

Problem: Keystone rv company (keystone) is recalling certain 2020 bullet 34ri trailers equipped with overhead cabinets across the rear wall. the trailers may be missing an egress window in the main living area, preventing passenger exit in the event of an emergency.

Risk: In the event of an emergency, the missing egress window can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.

Fix: Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. the recall began march 12, 2020. owners may contact keystone customer service at 1-866-425-4369.

Problem: Keystone rv company (keystone) is recalling certain 2019 keystone cougar, outback, passport, springdale, bullet and hideout recreational trailers and 2019 dutchmen aerolite and atlas recreational trailers. the inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. the recall began january 16, 2019. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-340.

Problem: Keystone rv company (keystone) is recalling certain 2019 dutchmen aerolite and atlas, keystone bullet, laredo, cougar, hideout, passport and springdale, and crossroads sunset fifth wheels and travel trailers. the axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect axles for hub clearance. if the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. the recall began november 16, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-334.

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Problem: Keystone rv company (keystone) is recalling certain model year 2011-2017 bullet and passport recreational trailers. the affected vehicles are equipped with an air conditioner lcd thermostat that may not be properly wired.

Risk: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Fix: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. the recall began on october 7, 2016. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 16-261.

Problem: Keystone rv company (keystone) is recalling certain model year 2015 keystone sprinter, cougar, montana, montana high country, outback, bullet, avalanche, alpine, fuzion, impact, laredo, raptor, carbon, and passport, and dutchmen kodiak, aerolite, denali, and voltage vehicles. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. the recall began on june 18, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-225.