Keystone Carbon problems & recalls

Problem: Keystone rv company (keystone) is recalling certain 2026 impact and carbon recreational trailers equipped with 3000 series patio rail kits. the kits may be missing the angle brackets and the footman loops, preventing the gap panels from being properly attached.

Risk: Improperly secured panels can increase the risk of injury.

Fix: Dealers will install the missing components, free of charge. owner notification letters were mailed december 22, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-477. vehicle identification numbers (vins) involved in this recall will be searchable on nhtsa.gov beginning january 28, 2026.

Problem: Keystone rv company (keystone) is recalling certain 2025 carbon, fuzion, and raptor toy hauler recreational trailers. the rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.

Risk: A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.

Fix: Dealers will install the gate pins and/or leg support brackets, free of charge. owner notification letters were mailed august 4, 2025. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 25-470.

Problem: Keystone rv company (keystone) is recalling certain 2021-2023 carbon, fuzion, impact, and raptor travel trailers. the fuel station controller may fail.

Risk: A failure of the fuel station controller increases the risk of a fire.

Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. owner notification letters were mailed april 5, 2023. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 23-439.

Problem: Keystone rv company (keystone) is recalling certain 2022 dutchmen aspen trail, coleman, colorado, voltage, yukon, keystone carbon, cougar, hideout, montana, outback, passport, raptor, retreat, springdale, sprinter and 2022-2023 keystone bullet travel trailers. the electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.

Fix: Dealers will repair or replace the awning fabric, free of charge. owner notification letters were mailed september 16, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-434.

Problem: Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. the solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Risk: Inoperable safety alarms increase the risk of injury.

Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. owner notification letters were mailed may 2, 2022. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 22-423.

Problem: Keystone rv company (keystone) is recalling certain 2019-2020 keystone carbon, cougar, fuzion, impact and raptor fifth-wheel trailers equipped with a furrion over the air (ota) wing-style television antenna. the antenna may separate from the mounting base during transit, becoming a road hazard.

Risk: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the furrion wing-style antenna with a winegard dome-style antenna, free of charge. the recall began august 27, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-381.

Problem: Keystone rv company (keystone) is recalling certain 2018 keystone carbon and raptor recreational fifth-wheel trailers. these vehicles were manufactured without a protective barrier in the fuel station to prevent fuel absorption in the main floor.

Risk: Fuel absorption into the main floor can increase the risk of a fire in the presence of an ignition source.

Fix: Keystone will notify owners, and dealers will inspect the trailers and install a protective barrier is present, if necessary, free of charge. the recall began on april 24, 2018. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-317.

Problem: Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher mode

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 1

Problem: Keystone rv company (keystone) is recalling certain 2018 carbon, fuzion, and raptor triple axle toy haulers. these vehicles may have an incorrectly welded suspension equalizer that can result in the suspension's failure while traveling.

Risk: If the suspension fails, the trailer's handling would be affected, increasing the risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the equalizer with a different one, free of charge. the recall began on october 20, 2017. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 17-305.

Problem: Keystone rv company (keystone) is recalling certain model year 2017 keystone carbon and raptor fifth wheel recreational trailers, and 2016-2017 fuzion and dutchmen voltage fifth wheel recreational trailers. the affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.

Risk: If the door does not open as expected, there would be an increased risk of injury to those in the door's path.

Fix: Keystone will notify owners, and dealers will replace the ramp door hinge, free of charge. the recall began on january 13, 2017. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 16-274.

Problem: Keystone rv company (keystone) is recalling certain model year 2015-2016 keystone carbon, fuzion, impact, raptor, and dutchmen voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by christianson industries. the affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

Fix: Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. the recall began on november 29, 2016. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 16-267.

Problem: Keystone rv company (keystone) is recalling certain model year 2015 keystone sprinter, cougar, montana, montana high country, outback, bullet, avalanche, alpine, fuzion, impact, laredo, raptor, carbon, and passport, and dutchmen kodiak, aerolite, denali, and voltage vehicles. in the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. the recall began on june 18, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-225.